Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Blank

McHenry

Summary

Experience delivering customer service and administrative excellence, including clerical support. Excels inscheduling, data entry and database administration.

Overview

26
26
years of professional experience

Work History

Learning Media Center Assistant/Paraprofessional

Chauncey H Duker School- McHenry School District 15
08.2022 - Current
  • As an LMC Assistant I check out books to students, as well as checking books back in. I catalog books. I repair books if they need to be repaired. I shelve books, along with tidying the shelves and making sure the books are where they should be. I assist the students with finding books, troubleshooting their Chromebook devices, or helping with various lessons. I supervise the students under the direction of the Library Media Director. I perform inventory at the end of the year. I assist with weeding and ordering new books. I help set up and run any book fairs our school hosts, along with Literacy Night. I pull books for holidays, specific lessons, author highlights, or any books the teachers ask for. I put up bulletin boards and create displays.
  • I cover many administrative duties for my supervisor. These duties include setting up schedules for different students and classes. I also put together office supply orders, along with other various orders. I answer phone calls, and emails.
  • I cover recess duty each day. I supervise 4th grade students. I also work with kids that have special needs. I assist them at recess, and when they come in for lessons.

Pre-School Paraprofessional

Edgebrook Elementary School- McHenry School District 15
10.2020 - 06.2022
  • As a Pre-School Paraprofessional I worked as a one on one, and the following year I was a Classroom aid.
  • As a one-on-one and then a classroom aid, I provided individualized support and instruction under the guidance of a teacher. It was my job to ensure the educational goals and IEP requirements were met. I provided one-on- one instruction, reinforced concepts and skills taught by the teacher. I also collected data on the students as needed. I would often lead in circle time and come up with various activities. I would also supervise the students at recess time. It was also my job to assist with personal needs such as toileting and dressing.

Research Assistant

Integrated Health Advocacy Program
06.2007 - 02.2014
  • As a research assistant I did a lot of data entry. With the data entry I would input the data into various reports and turn into the patient’s medical team. I covered a lot of administrative duties. I also did research and filing. I would answer calls and emails. Each month I would do billing, along with quarterly reports, and annual reports.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Receptionist

Aspen Marketing
01.2000 - 06.2007
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Education

No Degree - Paraprofessional/Work Keys Program

McHenry Community College
McHenry, IL
02.2020

High School Diploma - undefined

Elgin High School
01.1999

Skills

  • Detail Oriented
  • Listening
  • Communication
  • Problem-solving
  • Strong organization
  • Library software proficiency
  • Teamwork
  • Fast learner
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking

Timeline

Learning Media Center Assistant/Paraprofessional

Chauncey H Duker School- McHenry School District 15
08.2022 - Current

Pre-School Paraprofessional

Edgebrook Elementary School- McHenry School District 15
10.2020 - 06.2022

Research Assistant

Integrated Health Advocacy Program
06.2007 - 02.2014

Receptionist

Aspen Marketing
01.2000 - 06.2007

High School Diploma - undefined

Elgin High School

No Degree - Paraprofessional/Work Keys Program

McHenry Community College

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Jennifer Blank