Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Jennifer Alvarez

Addison,IL

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

Sky Zone
11.2014 - 08.2023
  • Completed opening and closing checklists of facility to verify security of building, staff and parking area.
  • Greet customers and direct them to specific locations.
  • Received payments via cash, check, credit cards and issued receipts, refunds, credits or change due to customers
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Explained facility attractions to party guests and answered customer questions.
  • Trained new personnel regarding company operations, policies and services.
  • Prepared and served various food items.

Office Assistant

Addison Trail High School
09.2015 - 08.2016
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with guests by phone, email, or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Answered and managed incoming and outgoing calls.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Used automated mail processing equipment to sort and collate mail.
  • Operated copiers and printers to complete teachers job requests.
  • Prepared and created bulletin board displays.

Education

Some College (No Degree) -

College of DuPage
Glen Ellyn, IL

High School Diploma -

Addison Trail High School
Addison, IL
05.2016

Skills

  • Team Leader
  • Customer Service
  • Spanish
  • Basic Computer Skills
  • Point of Sale System
  • Clerical
  • Flexibility
  • Verbal and Written Communication
  • Phone Inquiries
  • Safe Food Handling Practices

Additional Information

  • Authorized to work in the US for any employer

Certification

  • CPR/AED Training - May 2022-May 2025
  • Food Handlers Certification

Timeline

Office Assistant

Addison Trail High School
09.2015 - 08.2016

Manager

Sky Zone
11.2014 - 08.2023

Some College (No Degree) -

College of DuPage

High School Diploma -

Addison Trail High School
  • CPR/AED Training - May 2022-May 2025
  • Food Handlers Certification

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Jennifer Alvarez