Jennifer Alvarez
Addison,IL
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Sky Zone
11.2014 - 08.2023
- Completed opening and closing checklists of facility to verify security of building, staff and parking area.
- Greet customers and direct them to specific locations.
- Received payments via cash, check, credit cards and issued receipts, refunds, credits or change due to customers
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Explained facility attractions to party guests and answered customer questions.
- Trained new personnel regarding company operations, policies and services.
- Prepared and served various food items.
Office Assistant
Addison Trail High School
09.2015 - 08.2016
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with guests by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Answered and managed incoming and outgoing calls.
- Processed incoming and outgoing mail and packages according to established procedures.
- Used automated mail processing equipment to sort and collate mail.
- Operated copiers and printers to complete teachers job requests.
- Prepared and created bulletin board displays.
Education
Some College (No Degree) -
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Addison Trail High School
Addison, IL05.2016
Skills
- Team Leader
- Customer Service
- Spanish
- Basic Computer Skills
- Point of Sale System
- Clerical
- Flexibility
- Verbal and Written Communication
- Phone Inquiries
- Safe Food Handling Practices
Additional Information
- Authorized to work in the US for any employer
Certification
- CPR/AED Training - May 2022-May 2025
- Food Handlers Certification
Timeline
Office Assistant
Addison Trail High School
09.2015 - 08.2016
Manager
Sky Zone
11.2014 - 08.2023
Some College (No Degree) -
College of DuPage
High School Diploma -
Addison Trail High School
- CPR/AED Training - May 2022-May 2025
- Food Handlers Certification