Jenna Valentine
Summary
Results-oriented professional with a proven track record of exceeding targets and driving success in dynamic environments. Strategic thinking, complemented by hands-on experience, enables the delivery of impactful solutions that align with organizational goals. A keen eye for detail ensures effective management of intricate elements, facilitating the achievement of overarching objectives. Committed to leveraging these strengths to empower teams and contribute significantly to organizational growth and success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Director
Eating Recovery Center & Pathlight
02.2025 - Current
- Work closely with organizational leadership and board of directors to guide operational strategy.
- Oversee financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guide staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitor compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Manage a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Develop strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Exercise appropriate cost control to meet budget restrictions and maximize profitability.
- Drive strategic improvements to enhance operational and organizational efficiencies.
- Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
- Align department vision, goals, and objectives with company strategy to achieve consistently high results.
- Streamlined project management processes, resulting in enhanced communication and timely delivery of key projects.
- Implemented data-driven decision-making practices, improving forecasting accuracy and resource allocation throughout the organization.
Executive Director
Eating Recovery Center & Pathlight
10.2024 - 02.2025
- Recommends, develops and executes short and long term strategic plans to drive clinical, financial and cultural results
- Proactively partnering with regional core leadership to implement best practices and execute strategic priorities
- Collaborating with admissions and marketing leadership to drive census and build efficiency
- Providing leadership for clinical services and continuously monitor delivery of services for quality, effectiveness and compliance
- Managing P&L including financial controls and reporting
- Proactively collaborating with physicians and care team leadership to meet and exceed patient needs
- Providing teammates with authority, accountability, training and resources to achieve their full potential
Clinical Director
Eating Recovery Center & Pathlight
01.2024 - 10.2024
- Recruited, trained, and provided ongoing clinical and job supervision for therapists
- Collaborated with Clinical Leadership in coordinating and providing group supervision/advanced clinical training for therapists
- Provided individual, family, and group therapy for high acuity patients
- Provided presentations/talks on various clinical topics to internal and external groups to increase knowledge and awareness
- Developed/refined behavioral protocols to ensure consistency in treatment planning
- Updated and revised policies and procedures, as requested by Clinical Leadership
- Reviewed program needs and tracked/monitored service implementation to assist unit leadership in ensuring high quality, effective, compliant, patient-centered service delivery that is aligned with organization's mission
- Helped to ensure clinical team's compliance with HIPAA and JCAHO or other regulatory agencies
- Collaborated with the Leadership in providing debriefing/support for patient milieu, primary treatment teams, and floor staff, following crises
- Developed, implemented, revised, and evaluated policies and procedures.
Clinical Director
515
03.2019 - 12.2023
- Managed and created ongoing trainings for a team of twenty plus therapists
- Created a training manual to educate and train all clinical supervisors in order to ensure quality supervision throughout the agency
- Lead and observed individual and group supervisions
- Communicated with billing department to ensure all bills are being submitted and approved properly
- Coached and created action plans for all performance based occurrences within the therapeutic team
- Provided clinical supervision to a team of 4 supervises and support in training, documenting, diagnosing, and all around treatment of clients including assessments, referrals, recommendations and transitions
- Managed and mentored Clinical Managers on marketing strategies to continue to build a client platform
- Developed, implemented, revised, and evaluated policies and procedures.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Collaborated with mental health professionals within each locations community to create collaborative care for each client
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Coached team in new systems and implementing new and improved standards
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Hired therapists and supervisors for each location
- Conducted weekly and monthly case file audits to ensure therapeutic team is up to agency standards
- Managed and created systems for office staff to ensure efficiency with daily tasks and client facing scheduling and conversations
- Provided the therapeutic team with new resources, up to date information and ongoing crisis support
Lead Licensed Clinical Mental Health Therapist
515
03.2018 - 03.2019
- Provided therapy to teenagers and adults with mental health needs to better understand themselves and work towards way to help cope and move forward
- Educated clients on mental illness and mental health along with resources and coping mechanisms to help clients better cope and understand themselves
- Used CBT and REBT to encourage clients to be aware of thoughts and work to change them
- Educated clients on the importance of their thoughts and how thoughts dictate behavior
- Encouraged clients to work toward their personal and specific health goals
- Billed insurance companies and writing treatment plans for clients
- Supervised therapists in order to improve clinical skills and treatment planning
- Ran weekly group supervisions with therapists to oversee client relationships and improve clinical skills
- Performed client assessments and developed treatment plans.
Mental Health Therapist
Trilogy
03.2015 - 10.2018
- Helped individuals deal with addictions and substance abuse; family, parenting, and marital problems; suicide; stress management; problems with self-esteem; and issues associated with mental and emotional health
- Provided therapy for twenty clients a week, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and managing mental illness
- Taught physical activity and mindfulness as a coping technique for clients
- Led three exercise and wellbeing groups to help clients stay active and cope with psychiatric symptoms
- Worked with clients on establishing, maintaining and growing treatment plans
- Performed initial assessments to evaluate clients level of care needed
- Acted as client advocate in order to coordinate required services or to resolve emergency problems in crisis situations
Adolescent Private Practice Therapist
Marlee Hasson & Associates
03.2017 - 12.2017
- Provided therapy for teenagers and young adults with mental illness and in crisis scenarios
- Led young adults through mindfulness and cognitive awareness exercises
- Advocated for clients within their families and communities and helping them focus on living their best lives
- Billed insurance companies and writing treatment plans for clients
Founder and Director
Lululemon Teen Club
03.2012 - 06.2013
- Created the first teen club at Lululemon for High School students from low socioeconomic areas
- Organized different leaders and instructors from the community to teach, interact, and inspire the teens each week
- Led group discussions each week related to current issues the teens were going through such as bullying, academic stress, family stress and other important themes
- Taught Yoga and Meditation once a week to 2-3 members of the club
- Organized yoga events around the community to help raise money for various organizations and charities
- Organized a complimentary yoga class each week, averaging about 60 people from our community each class
Education
Masters in Counseling -
Adler University
Chicago, IL05-2015
Bachelor of Arts - Psychology
Indiana University, Bloomington
Bloomington, IN05-2011
Skills
- Growth management
- Organizational development
- Operations management
- Collaborative skills
- Strategic planning and execution
- Strong communication and interpersonal skills
- Strategic planning
- Project management
- Leadership development
- Business development
Certification
LCPC
November 2018
Timeline
Executive Director
Eating Recovery Center & Pathlight
02.2025 - Current
Executive Director
Eating Recovery Center & Pathlight
10.2024 - 02.2025
Clinical Director
Eating Recovery Center & Pathlight
01.2024 - 10.2024
Clinical Director
515
03.2019 - 12.2023
Lead Licensed Clinical Mental Health Therapist
515
03.2018 - 03.2019
Adolescent Private Practice Therapist
Marlee Hasson & Associates
03.2017 - 12.2017
Mental Health Therapist
Trilogy
03.2015 - 10.2018
Founder and Director
Lululemon Teen Club
03.2012 - 06.2013
Masters in Counseling -
Adler University
Bachelor of Arts - Psychology
Indiana University, Bloomington