Jenna Shamblin

•Led team responsible for launching new brasserie bar at Deer Path Inn.

•Created innovative cocktails and complete batching and prep each week

•Ensuring guests are being taken care of and have an enjoyable experience

•Completing inventory each month

• Implemented procedures for maintaining cleanliness and safety standards.
• Resolved customer complaints promptly to enhance overall experience.
• Oversaw inventory management to maintain stock levels and minimize waste.
• Assigned tasks to staff to fit skill levels, and maximize team performance.
• Performed opening and closing duties including restocking supplies.
• Operated the cash register and Point of Sale (POS) system for transactions.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Resolved customer complaints in a professional manner.
• Trained new bartenders on drink preparation and upselling techniques.

• Prepared and served a variety of cocktails and beverages to guests.
• Maintained cleanliness and organization of the bar area during service.
• Handled cash and processed payments accurately for beverage orders.
• Trained new bartenders on drink preparation and upselling techniques.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Collected and organized daily till totals and tips.
• Crafted new cocktail menus alongside bar manager.