Jenna Motley
Lansing
Summary
Dynamic and detail-oriented professional with extensive experience at Vanderbilt University Medical Center, excelling in pharmacy compliance and data management. Proven ability to enhance safety protocols and streamline operations while delivering exceptional customer service. Strong analytical skills combined with effective communication foster collaboration and drive compliance initiatives in fast-paced environments.
Overview
9
9
years of professional experience
Work History
COVID-19 Screener
Franciscan Physician Network
Munster
11.2020 - 06.2021
- Monitored patient flow within the facility while enforcing social distancing rules.
- Managed entry points to ensure only screened individuals gained access to facilities.
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
- Reported any violations of safety protocols to appropriate personnel immediately.
- Ensured compliance with local, state, and federal health regulations related to COVID-19 safety protocols.
- Coordinated with security personnel to manage the flow of traffic during peak screening times.
- Participated in training sessions to stay informed on the latest COVID-19 developments and safety protocols.
- Offered protective masks and face shields to guests.
- Administered health questionnaires to assess COVID-19 symptoms and exposure risks.
- Collaborated with healthcare teams to determine needs and support daily objectives.
- Offered information, support and comfort to patient families.
- Assisted in the distribution of masks and hand sanitizers to individuals entering the facility.
- Provided emotional support to anxious or distressed patients during the screening process.
Certified Pharmacy Compliance Technician III/Sterile Products
Vanderbilt University Medical Center
Nashville
05.2016 - 06.2020
- Implemented monthly reviews for checking that upwards of 180 clinics met healthcare compliance requirements.
- Performed basic calculations and computer data entry.
- Created SOPs for the ambulatory pharmaceutical department for review by the department head.
- Collaborated with other departments to implement new processes that ensured adherence to all legal standards.
- Developed reports for management on the status of compliance activities, identifying issues or changes in regulations.
- Attended conferences and workshops related to legal and regulatory topics in order to gain additional knowledge.
- Responded promptly to inquiries from external bodies concerning regulatory compliance issues.
- Reduced waste and maintained quality control through consultation with pharmaceutical companies regarding temperature-sensitive medications.
- Implemented an aseptic technique training program for onboarding new hires and current employees.
Certified Pharmacy Technician- Inpatient
Owensboro Health Regional Hospital
Owensboro
07.2014 - 12.2015
- Performed admixture of medications including IVs, chemotherapy drugs, syringes, TPNs, and IGGs in sterile cleanrooms for patient safety.
- Managed multiple duties of inpatient pharmacy night shift to optimize patient care in hospital and emergency room.
- Processed hospital unit orders for both controlled and non-controlled medications promptly.
- Utilized hospital EMR (EPIC) to streamline communication of orders between physicians and the pharmacy.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Maintained records of controlled substances dispensed according to state regulations.
Certified Pharmacy Technician
Walgreens
Evansville
06.2012 - 05.2014
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Established and updated patient profiles, medications and insurance details.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Interpreted and processed medication orders under supervision of pharmacist.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Maintained records of controlled substances dispensed according to state regulations.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Prepared prescription transfers to other pharmacies.
Education
Some College (No Degree) - Business, Concentration in Business Information And Analytics
Purdue University Northwest
Hammond, INSome College (No Degree) - Biology
University of Southern Indiana
Evansville, INSkills
- Microsoft Office proficiency
- Familiarity with Tableau and related software programs
- Regulatory compliance
- Data entry
- Safety protocols
- Communication skills
- Problem solving
- Team collaboration
- Training participation
- Equipment sanitation
- Medical terminology knowledge
- Attention to detail
- Friendly and respectful
- Data collection
- Appointment scheduling
- Customer service
- Verbal and written communication
- PPE utilization
- Professionalism and ethics
- Documentation accuracy
- Sterilization techniques
- Analytical skills
Awards
- Dean’s List
- Vanderbilt University Medication Safety Award
Affiliations
- Traveling and Outdoors
- Reading
- Baking and Cooking
- Being active/Sporting events
Timeline
COVID-19 Screener
Franciscan Physician Network
11.2020 - 06.2021
Certified Pharmacy Compliance Technician III/Sterile Products
Vanderbilt University Medical Center
05.2016 - 06.2020
Certified Pharmacy Technician- Inpatient
Owensboro Health Regional Hospital
07.2014 - 12.2015
Certified Pharmacy Technician
Walgreens
06.2012 - 05.2014
Some College (No Degree) - Business, Concentration in Business Information And Analytics
Purdue University Northwest
Some College (No Degree) - Biology
University of Southern Indiana
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