Jenna Lentz
Peoria
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
4
4
years of professional experience
Work History
Administrate Assistant
Natural Balance Wellness Center
Peoria, IL
07.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with data entry and database management for vital company information.
Kitchen Staff
Country Comfort Retirement Home
07.2021 - Current
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Handled behavioral issues involving dementia and other disorders among the elderly.
Sales Associate
Old Navy, Gap
Peoria, IL
05.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Crew Member
Dunkin Donuts
06.2021 - 07.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
High School Diploma -
Elmwood School
05.2023
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Professionalism
- Administrative support
- Microsoft Excel
- Microsoft Word
Timeline
Administrate Assistant
Natural Balance Wellness Center
07.2023 - Current
Sales Associate
Old Navy, Gap
05.2022 - 07.2023
Kitchen Staff
Country Comfort Retirement Home
07.2021 - Current
Crew Member
Dunkin Donuts
06.2021 - 07.2021
High School Diploma -
Elmwood School