Jenna Harper
Gurnee
Summary
I am a results driven and detail-oriented marketing professional who is committed to delivering exceptional customer service. Known for creativity, teamwork, taking initiative, driving brand awareness, and enhancing client engagement through impactful campaigns.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Lines Client Service Representative/Admin Assistant
The Viti Companies
Highwood, IL
04.2023 - Current
- Execute payments for clients
- Coordinate social media posts to enhance brand awareness
- Answer calls and emails promptly
- Assist clients in retrieving insurance documents when requested
- Distribute notices to clients
- Write informative articles for local magazine to increase brand awareness
- Coordinate engaging work outings
Marketing Coordinator
Lifesport Athletic Club
Libertyville, IL
08.2021 - 08.2022
- Develop engaging social media content to boost brand awareness
- Design email campaigns to drive engagement
- Film and edit videos for social media content
- Create impactful PowerPoint presentations for TV displays
- Capture photos at events to support marketing efforts
- Coordinate and create ads to promote events
Education
MBA - Business
Louisiana State University Shreveport
Shreveport12.2023
BBA - Marketing
University of Wisconsin Whitewater
Whitewater, WI05.2021
Skills
- Canva
- Photoshop
- Microsoft Office
- Google Analytics
- Vertafore
- Detail Oriented
- Goal oriented
- Team player
- Customer focused
- Proactive/takes initiative
Certification
Google Analytics
Digital Marketing
Property and Casualty License
Timeline
Personal Lines Client Service Representative/Admin Assistant
The Viti Companies
04.2023 - Current
Marketing Coordinator
Lifesport Athletic Club
08.2021 - 08.2022
MBA - Business
Louisiana State University Shreveport
BBA - Marketing
University of Wisconsin Whitewater
Awards
Viti Award
I received The Viti Award and was recognized for my exceptional improvement and sustained performance over the year.