Jenna Antonios

Darien

Summary

Driven and adaptable, I excelled at Papa Passero's, enhancing customer satisfaction and loyalty through exceptional service and accurate transactions. My strong organization and effective communication skills led to mentoring new staff and improving operational efficiency. Demonstrated proficiency in multitasking and problem-solving, significantly contributing to the team's success.

My past education and current goals offer solid foundations in chemistry and strong desire to excel in educational setting. Bringing an ability to grasp complex concepts quickly and apply theoretical knowledge to practical scenarios. My skills are ready to use and develop in any role.

Overview

years of professional experience

Work History

Cashier

Papa Passero's

11.2021 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with returns, refunds and resolving transaction issues.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Boosted team efficiency, shared best practices in cash handling and customer interaction.

Restaurant Team Member

Culver's Restaurant

03.2021 - 11.2021

Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Greeted guests pleasantly and answered menu questions.
Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Bachelor of Science - Biochemistry

North Central College

Naperville, IL

05-2028

High School Diploma -

Hinsdale South High School

Darien, IL

05-2024

Skills

Customer assistance
Work ethic and integrity
Strong organization
Collaborative learning
Lab safety
Problem-solving

Multitasking Abilities
Effective communication
Adaptability and flexibility
Decision-making
Analytical and critical thinking
Time management skills

Languages

Levantine Arabic

Native or Bilingual

Timeline