Jenell Adjei
Walgreen's Pharmacy
Chicago
1
year of professional experience
Detail-oriented Health Informatics Professional Bachelor of Science with concentration in Healthcare Leadership. Delivered effective administrative support and document management through internships and pharmacy experience while ensuring HIPAA compliance and data accuracy. Focused on enhancing office operations and patient communication, with strong analytical thinking and research skills to adapt and contribute in healthcare environments.
Work History
HIM Intern
1 Month- Assisted in scanning, indexing, and organizing patient records in electronic format, ensuring accurate information flow.
- Observed preparation, scanning, indexing, and quality assurance processes to maintain accuracy and completeness of patient health records.
- Gained practical knowledge of HIPAA regulations, patient privacy, confidentiality, and compliance within the HIM department.
- Learned how Epic and OnBase support document management, record retrieval, and health information governance.
- Maintained organized documentation systems, enhancing record accuracy and efficient workflowShadowed Health Information Management professionals to gain an understanding of document imaging and electronic health record (EHR) workflows.
- Observed quality control procedures and best practices for maintaining the integrity of electronic medical records.
- Assisted with a departmental project by developing scanning policies and standard operating procedures to improve workflow consistency and documentation practices.
- Shadow administrative and HIM staff, gaining hands-on exposure to healthcare operations.
- Enhanced understanding of health information management operations and document imaging through targeted observation and mentorship.
HIM Intern
- Completed Health Information Management internship emphasizing healthcare operations and HIM career pathways.
- Gained knowledge of electronic health records (EHRs), patient privacy, HIPAA compliance, health information governance, and healthcare quality improvement.
- Observed and analyzed contributions of Health Information Management to patient care, regulatory compliance, data integrity, and organizational performance.
- Collaborated with healthcare professionals in virtual learning sessions on health information management, healthcare leadership, and organizational operations, enhancing understanding of industry practices.
- Enhanced communication, teamwork, and problem-solving skills while exploring real-world applications of Health Information Management.
- Strengthened professional skills through networking, career development workshops, and discussions with healthcare leaders.
Pharmacy Technician
10 Months- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Operated pharmacy software systems for processing prescriptions efficiently.
- Conducted inventory management, ensuring stock levels met pharmacy demands.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collaborated with team members to enhance workflow and improve service delivery.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
Bachelor of Science - Health Information Management - Health Leadership
- CAHIIM-accredited Health Information Management program with a concentration in healthcare leadership.
- Coursework emphasizes electronic health records (EHR), health information management, healthcare quality improvement, revenue cycle management, data analytics, healthcare law and ethics, compliance, and organizational leadership.
- Developed knowledge of HIPAA, health information governance, coding and reimbursement, healthcare operations, project management, and performance improvement.
- Completed hands-on professional internship experience applying health information management principles, document imaging workflows, Epic EHR systems, and healthcare leadership practices in a clinical setting.
Skills
Electronic Health Records (EHR)
HIPAA Compliance
Data Management
Data Quality Assurance
Teams
Microsoft Office Suite
Advanced Microsoft Excel (Pivot Tables
Data Analysis
Trend Analysis)
Administrative Support
Patient Communication
Attention to detail
Research
Timeline
HIM Intern
Christie Clinic
04.2026 - 05.2026Read More
Pharmacy Technician
Walgreen's Pharmacy
09.2025 - CurrentRead More
HIM Intern
Advocate Health Care
06.2025 - 06.2025Read More
Illinois State University
Bachelor of Science from Health Information Management - Health Leadership
Read More