Jena Hadi
Oak Lawn,IL
Summary
Sales associate with a proven track record at Yasini Jewelers. Excelling in customer service and relationship building. Recognized for enhancing customer engagement through visually appealing displays and personalized recommendations. Skilled in problem-solving and time management, ensuring smooth operations and high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Sales Associate
Yasini Jewelers
12.2023 - Current
- Assisted customers in selecting jewelry, providing personalized recommendations based on preferences.
- Processed transactions efficiently using point-of-sale systems to ensure smooth sales operations.
- Maintained knowledge of current inventory, assisting with stock organization.
- Collaborated with team members to create visually appealing displays that enhanced customer engagement.
- Educated customers on products, benefits, and care instructions to promote informed purchasing decisions.
- Handled customer inquiries and resolved issues promptly to maintain high satisfaction levels.
- Built relationships with customers to encourage repeat business.
Barista
Starbucks
06.2023 - 02.2024
- Prepared high-quality beverages adhering to standardized recipes and customer preferences.
- Demonstrated exceptional customer service by engaging with customers and resolving issues effectively.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Maintained cleanliness and organization of workstations to comply with health and safety regulations.
- Got awarded employee of the month by my managers and coworkers.
Education
Bachelor of Science - Information Decision Sciences And Political Scienc
University of Illinois At Chicago
Chicago, IL12-2027
Skills
- Languages: Fluent in Arabic and English
- Technical: Google Suite, Microsoft Office (Word, Excel, Outlook, Teams), Zoom, Google Sheets
- Social Media: Canva, WeVideo, TikTok, Instagram
- Customer service
- Teamwork and collaboration
- Time management
- Listening skills
- Problem-solving
- Goal oriented
- Relationship building
- Outgoing personality
- Client service
Timeline
Sales Associate
Yasini Jewelers
12.2023 - Current
Barista
Starbucks
06.2023 - 02.2024
Bachelor of Science - Information Decision Sciences And Political Scienc
University of Illinois At Chicago