Accomplished Operations and Customer Service Manager with over a decade of experience at TD Tom Davies, a bespoke eyewear company specializing in custom-fit frames. Extensively trained in custom eyewear processes, skilled in managing day-to-day office operations, and effective in cultivating positive, long-term customer relationships.
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.