Jen Cook
Chicago,IL
Summary
Experienced logistics executive prepared to drive organizational success through strategic planning and resource optimization. Strong focus on team collaboration and adaptable to changing needs. Proven track record in process improvement, cost management, and enhancing operational efficiency. Dependable and results-oriented, with skills in leadership, strategic decision-making, and project management.
Overview
19
19
years of professional experience
Work History
Vice President of Operations
Pure Freight Management Ltd.
09.2022 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Established strong relationships with carriers and vendors to ensure on-time deliveries and reduce the risk of supply chain disruptions.
- Led cross-functional teams in identification, pursuit and achievement of strategic goals.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
Director of Shipper Solutions
Magnify
12.2021 - 08.2022
- Key member of the executive team responsible for developing effective sales strategy and grow strategic business relationships
- Improve sales policies and practices by defining the sales cycle and standardized approach to the marketplace
- Combine entrepreneurial drive with business management skills to drive gains in revenue, market share and profit performance
- Communicate a clear, strategic sales vision, effective training, and coaching both veteran and new sales team members
- Cultivate excellent relationships with new prospects and existing customers
- Leverage extensive supply chain knowledge to turn around sales operations and prepare company for fast growth and profitability
- Implemented new CRM technology and software to drive KPI visibility within the organization
- Responsible for all sales budgets and forecasting to drive growth
Director of New Business Development
Traffix
05.2021 - 11.2021
- Developed and executed strategic initiatives to implement key changes and improvements in sales program
- Created vision and leadership for targeting enterprise partnerships
- Developed short-term and long-term sales objectives and strategic plans to meet market needs
- Implemented value-added strategies to increase profitability and expand market share
- Managed and motivated sales team to increase revenue
- Hired, supervised, and coached sales team
- Responsible for all sales budgets and forecasting to drive growth
Director of Sales
Nationwide Transportation Inc.
03.2020 - 11.2021
- Leverage extensive supply chain knowledge to turn around sales operations and prepare company for fast growth and profitability
- Responsible for all sales budgets and forecasting to drive growth
- Responsible for hiring and mentoring a team of new hires
- Developed highly profitable sales pipeline
- Owned all strategic customer partnerships
- Heavily focused on creating compelling business case for change at the C suite level to drive change in customer’s supply chain transformations
Director of Sales
C.H. Robinson
09.2011 - 03.2020
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Surpassed sales goals by leveraging interpersonal skills and knowledge to cultivate and secure new customer partnerships
- Drove key performance indicators and continuous improvements throughout logistics and supplier operations for clients
- Collaborated closely with c-level executives to drive strategy through development and implementation of new processes
- Applied knowledge of data modeling and statistical analysis to note trends, draw conclusions and customize solutions
Operations Manager
Old Chicago
01.2006 - 09.2011
- Built personable and professional hospitality team and ensured staff were well-trained and consistently supported
- Led recruitment, training, development and managing of performance evaluations, employee relations and benefits
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Monitor and maintained proper inventory to ensure alignment with budget and sales
Skills
- Strategic planning
- Start-up expansion
- Data analysis
- Proficient in MS Office
- TMS
- Supply chain mapping
- Contract management
- ERP and supply chain software
- Consultative selling
- Logistics analysis
- Operations management
- Sourcing strategies
- Transportation management
- Vendor relationship management
- Cost reduction
- Contract negotiation
- Route optimization
Timeline
Vice President of Operations
Pure Freight Management Ltd.
09.2022 - Current
Director of Shipper Solutions
Magnify
12.2021 - 08.2022
Director of New Business Development
Traffix
05.2021 - 11.2021
Director of Sales
Nationwide Transportation Inc.
03.2020 - 11.2021
Director of Sales
C.H. Robinson
09.2011 - 03.2020
Operations Manager
Old Chicago
01.2006 - 09.2011
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