Jeffrey Stokes
Glenwood
Summary
Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team.
Overview
22
22
years of professional experience
Work History
Telecommunications Field Tech (CONTRACT)
Safmuv Enterprises
07.2024 - 07.2025
- Installed and maintained structured cabling systems, including Cat6 and fiber optics.
- pulled and terminated cat 5, and cat 6 wiring
- tested and labeled all wiring upon completion
- Performed routine service calls, diagnosing and resolving connectivity and hardware issues.
- Worked closely with clients and team members to deliver efficient, on-time project completion.
- Maintained compliance with job site safety standards and PPE usage.
Level 2 Service Technician
Wachter
01.2023 - 07.2024
- Traveled to customer locations to complete work for pre-set appointments.
- Conducted service appointments to diagnose and fix problems, within different systems. cameras, switches, POS, phones, paging
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Logged services performed in service ticket system.
- Tracked inventory used and notified supervisor about re-ordering needs.
Telecommunications Technician
IBEW Local 701, International Brotherhood of Electrical Workers
06.2003 - 11.2022
- Installed wiring devices for various systems, such as CCTV, fire alarm, security, wireless AP's, and VOIP cameras
- Terminate, pull, Cat 5, Cat 5e, and Cat 6, and fiber cables as necessary to establish both voice and data networks
- Design cable pathway systems in Data Centers and Server Rooms
- Build and install racks, dresses and terminates IDF and MDF closets
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
- Measured, cut, spliced and installed wires and cables.
- Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
- Ran wires between components and to outside cable systems.
- Installed network interface devices and rearranged inside wiring.
- Laid out cabling plans and ran through buildings to desired locations.
Education
Some College (No Degree) - Computer Networking And Telecommunications
IBEW Local 701 Apprenticeship Training Program
Skills
- Safety Awareness
- PPE Use
- Good Work Ethic
- Supervision & Leadership
- Computer Skills
- Reliable & Trustworthy
- Customer Service
Timeline
Telecommunications Field Tech (CONTRACT)
Safmuv Enterprises
07.2024 - 07.2025
Level 2 Service Technician
Wachter
01.2023 - 07.2024
Telecommunications Technician
IBEW Local 701, International Brotherhood of Electrical Workers
06.2003 - 11.2022
Some College (No Degree) - Computer Networking And Telecommunications
IBEW Local 701 Apprenticeship Training Program
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