Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Moss

Riverton

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

A professional driver with commitment to safety and operational excellence. Proven track record in timely and efficient waste collection, ensuring compliance with all regulations. Collaborative team player, highly reliable, and adaptable to changing demands, showcasing skills in machinery operation and route management.

Overview

20
20
years of professional experience

Work History

Front Load Driver

Republic Services
12.2022 - Current
  • Maintained a clean driving record, adhering to traffic regulations and ensuring timely arrival at designated stops.
  • Reduced truck maintenance costs by performing daily pre-and post-trip vehicle inspections.
  • Promoted positive community relations through courteous interactions with residents during waste collection activities.
  • Collaborated with dispatchers to coordinate route changes, report issues, and receive updates on schedule adjustments.
  • Managed challenging weather conditions effectively while maintaining punctual service delivery to customers.
  • Supported a clean and organized work environment by properly disposing of collected waste materials at designated transfer stations or landfills.
  • Boosted productivity by efficiently maneuvering trucks in tight spaces for effective waste collection.
  • Enhanced operational efficiency by implementing optimized routes and schedules for waste collection.
  • Streamlined route planning with GPS technology, resulting in reduced fuel consumption and faster completion times.
  • Improved customer satisfaction by addressing concerns promptly and maintaining open communication lines with clients.
  • Conducted routine maintenance checks on hydraulic systems to ensure optimal performance and prevent equipment failures.
  • Utilized proper protective gear while handling materials.
  • Reported any mechanical problems to supervisor immediately.
  • Adhered to local, state and federal regulations pertaining to refuse and recyclable collection.
  • Resolved customer grievances regarding trash pickup, escalating major issues to supervisor.
  • Washed and disinfected collection truck to maintain professional standards.
  • Observed other vehicles and pedestrians around collection truck to keep safe distance.

Truck Driver

Crst Trucking
07.2022 - 11.2022
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.

Route Manager

Frito-Lay
06.2013 - 04.2021
  • Enhanced customer satisfaction by resolving service issues promptly and professionally.
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.
  • Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
  • Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
  • Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
  • Improved route efficiency by analyzing and optimizing daily delivery schedules.

Merchandiser

PepsiCo
06.2010 - 02.2013
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.

Department Manager

Lowes Home Improvment
08.2008 - 05.2010
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Led a team of professionals to consistently achieve or exceed performance targets.

Department Manager

Home Depot
02.2006 - 08.2008
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
  • Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.
  • Championed customer-first approach, significantly enhancing customer experience and loyalty.
  • Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.
  • Facilitated team meetings to ensure alignment with organizational goals and to foster open communication.
  • Increased customer satisfaction with proactive issue resolution strategies.

Education

High School Diploma -

Forest Park High School
Forest Park, OH

Skills

  • Safety regulations compliance
  • Route navigation
  • Decision-making
  • Team leadership

  • Customer service
  • Time management
  • Complex Problem-solving

Timeline

Front Load Driver

Republic Services
12.2022 - Current

Truck Driver

Crst Trucking
07.2022 - 11.2022

Route Manager

Frito-Lay
06.2013 - 04.2021

Merchandiser

PepsiCo
06.2010 - 02.2013

Department Manager

Lowes Home Improvment
08.2008 - 05.2010

Department Manager

Home Depot
02.2006 - 08.2008

High School Diploma -

Forest Park High School
Jeffrey Moss