Jeffrey Lee
Murphysboro
Summary
Accomplished operations and Military Veteran with 3.5 years of experience in high-pressure environments. Demonstrated leadership skills in team management, resource allocation, and strategic execution. Skilled in problem-solving, risk assessment, and logistical coordination, resulting in improved organizational success and operational efficiency. Extensive background working within large, diverse organizations. Experienced in training and mentoring junior personnel to enhance team capabilities and foster professional growth. Effective communicator guiding multifunctional teams towards shared objectives, while maintaining strong cross-divisional relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Military Operations Specialist
United States Army
08.2021 - 02.2025
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
- Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
- Provided mentorship to junior team members, fostering growth in their military careers.
Heavy Vehicle Operator
Army
12.2022 - 01.2024
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Operated and maneuvered M2/M3 Bradley Fighting Vehicles (BFV) in combat, tactical, and convoy missions.
- Navigated off-road, hazardous terrain using advanced tactical driving techniques.
- Trained and supervised junior personnel in vehicle operations, safety protocols, and tactical maneuvers.
Retail Associate
Walgreens
06.2021 - 08.2021
- Dynamic and customer-focused retail associate with experience in inventory management and cash handling
- Ensured excellent customer service while efficiently stocking shelves and maintaining store organization
- Maintained transactions and ensured a positive shopping experience for customers
- Led excellence in store maintenance, customer service, team collaboration, and inventory management
- Contributed to a 25% increase in customer satisfaction ratings through excellent service and support
- Recognized for maintaining accurate inventory levels
Education
High School Diploma -
Murphysboro High School
Murphysboro, IL05-2021
Skills
- Operational Efficiency Management
- Critical thinking
- Cross-functional communication
- Team Leadership
- Strategic Resource Optimization
- Planning and coordination
- Risk Assessment
- Project management
Technology Keywords
- Management
- Operations
Certification
- Agile Certified Practitioner (PMI-ACP) - Project Management Institute.
- Professional Scrum Master (PSM) - Scrum.org.
- Lean Six Sigma Yellow Belt Certification – IASSC Lean Six Sigma Yellow Belt Exam.
- Certified Associate in Project Management (CAPM) - Project Management Institute.
Timeline
Heavy Vehicle Operator
Army
12.2022 - 01.2024
Military Operations Specialist
United States Army
08.2021 - 02.2025
Retail Associate
Walgreens
06.2021 - 08.2021
High School Diploma -
Murphysboro High School
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