Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Haimann

Palatine

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

21
21
years of professional experience

Work History

On Road Supervisor

UPS
06.2007 - Current

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  • Enhanced driver performance through comprehensive training and ongoing evaluation of methods.
  • Elevated customer satisfaction levels by addressing complaints in a timely manner and implementing solutions to prevent future issues from arising.
  • Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
  • Cultivated a strong sense of accountability among the work group by setting clear expectations for job performance.

Election Judge

Kane County
03.2006 - 03.2011
  • Handled sensitive situations with discretion, addressing any concerns or complaints from voters professionally.
  • Educated first-time voters on their rights and responsibilities as citizens participating in the democratic process.
  • Demonstrated commitment to civic engagement by consistently volunteering as an Election Judge in multiple election cycles.
  • Processed provisional ballots accurately, enabling every eligible vote to be counted fairly.
  • Ensured a fair election by strictly adhering to established protocols and guidelines.

Front End Supervisor

Michaels Arts And Crafts
08.2003 - 10.2010
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Created employee schedules to align coverage with forecasted demands.

Education

No Degree - Fire Science

Elgin Community College
Elgin, IL

Skills

  • Strong Communication Skills
  • Staff Training and Development
  • Time management
  • Cross-Functional Teamwork
  • Conflict resolution techniques
  • Budget management proficiency
  • Incident Investigation Procedures
  • Workplace Safety
  • Team Leadership
  • Decision-Making
  • Complex Problem-Solving

Timeline

On Road Supervisor

UPS
06.2007 - Current

Election Judge

Kane County
03.2006 - 03.2011

Front End Supervisor

Michaels Arts And Crafts
08.2003 - 10.2010

No Degree - Fire Science

Elgin Community College
Jeffrey Haimann