Jeffery McGee
South Holland,IL
Summary
In the fast paced world of healthcare it is my intent to become more knowledgeable and educated so that I will have the skills and expertise to continue keeping up with the everyday changes to the medical field.
Overview
5
5
years of professional experience
Work History
Social Services Dire
Bria of Forest Edge
12.2024 - Current
- Developed and implemented comprehensive social service programs to enhance resident care and engagement.
- Collaborated with interdisciplinary teams to ensure compliance with regulatory requirements and quality standards.
- Oversaw staff training initiatives, fostering professional development and enhancing team performance.
- Evaluated resident needs through assessments, tailoring services to improve overall satisfaction and outcomes.
PRSC
Bria of Forest Edge
08.2021 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Support Specialist
Aunt Martha's
04.2021 - 08.2021
- Provided technical support to users, resolving issues efficiently and enhancing user satisfaction.
- Assisted in troubleshooting software and hardware problems, ensuring timely solutions for operational continuity.
- Documented support processes and created user guides to facilitate training and knowledge sharing among staff.
- Collaborated with cross-functional teams to improve support workflows and enhance service delivery standards.
- Conducted regular follow-ups with users to ensure resolution effectiveness and gather feedback for improvement.
Education
Bachelor of Science - Biology
Jackson State University
Jackson, Mississippi, MS12.2020
Skills
- -Communication
- -teamwork
- -time management
- -Attention to detail
- -proficient in Microsoft excel/word
- -Active listening
Timeline
Social Services Dire
Bria of Forest Edge
12.2024 - Current
PRSC
Bria of Forest Edge
08.2021 - 12.2024
Support Specialist
Aunt Martha's
04.2021 - 08.2021
Bachelor of Science - Biology
Jackson State University