Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffery McGee

South Holland,IL

Summary

In the fast paced world of healthcare it is my intent to become more knowledgeable and educated so that I will have the skills and expertise to continue keeping up with the everyday changes to the medical field.

Overview

5
5
years of professional experience

Work History

Social Services Dire

Bria of Forest Edge
Chicago
12.2024 - Current
  • Developed and implemented comprehensive social service programs to enhance resident care and engagement.
  • Collaborated with interdisciplinary teams to ensure compliance with regulatory requirements and quality standards.
  • Oversaw staff training initiatives, fostering professional development and enhancing team performance.
  • Evaluated resident needs through assessments, tailoring services to improve overall satisfaction and outcomes.

PRSC

Bria of Forest Edge
Chicago, IL
08.2021 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Support Specialist

Aunt Martha's
Chicago, IL
04.2021 - 08.2021
  • Provided technical support to users, resolving issues efficiently and enhancing user satisfaction.
  • Assisted in troubleshooting software and hardware problems, ensuring timely solutions for operational continuity.
  • Documented support processes and created user guides to facilitate training and knowledge sharing among staff.
  • Collaborated with cross-functional teams to improve support workflows and enhance service delivery standards.
  • Conducted regular follow-ups with users to ensure resolution effectiveness and gather feedback for improvement.

Education

Bachelor of Science - Biology

Jackson State University
Jackson, Mississippi, MS
12.2020

Skills

  • -Communication
  • -teamwork
  • -time management
  • -Attention to detail
  • -proficient in Microsoft excel/word
  • -Active listening

Timeline

Social Services Dire

Bria of Forest Edge
12.2024 - Current

PRSC

Bria of Forest Edge
08.2021 - 12.2024

Support Specialist

Aunt Martha's
04.2021 - 08.2021

Bachelor of Science - Biology

Jackson State University

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Jeffery McGee