Jeannette Melgar-Garcia
Bolingbrook
Summary
Compassionate CNA with extensive experience in patient care and effective communication. Proven ability to enhance patient satisfaction and maintain safety standards, ensuring quality care in fast-paced environments.
Overview
8
8
years of professional experience
Work History
CNA
Saratoga Grove Retirement Living
Downers Grove, IL
03.2017 - 11.2019
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
CNA
Autumn Leaves Memory Care
Bolingbrook, IL
09.2015 - 02.2017
- Trained new staff on best practices in resident care and safety protocols, promoting teamwork and efficiency.
- Implemented feedback from residents to improve service delivery and enhance overall satisfaction levels.
- Collaborated with interdisciplinary teams to develop individualized care plans tailored to resident needs.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Trained new staff on proper caregiving techniques and facility protocols.
CNA
Meadowbrook Manor Nursing & Rehabilitation
Bolingbrook, IL
05.2013 - 09.2015
- Provided compassionate care and support to residents, enhancing their daily living experiences.
- Assisted nursing staff with patient assessments and routine medical procedures, ensuring adherence to care plans.
- Monitored vital signs and reported changes in patient conditions to nursing personnel promptly.
- Facilitated communication between residents and families, fostering a supportive environment for all parties involved.
- Maintained cleanliness and organization of resident rooms, contributing to a safe and welcoming atmosphere.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Kitchen Prep Cook
Meadowbrook Manor Nursing & Rehabilitation
Bolingbrook, IL
03.2013 - 05.2013
- Prepared ingredients by washing, chopping, and measuring for daily meal service.
- Maintained cleanliness and organization of kitchen workspace to uphold safety standards.
- Assisted chefs in cooking and plating meals according to established recipes and dietary guidelines.
- Operated kitchen equipment, including mixers, slicers, and ovens, ensuring proper use and maintenance.
- Followed sanitation protocols to prevent foodborne illnesses and maintain a safe dining environment.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Cell Phone Sales Representative
Cricket Wireless
Bolingbrook, IL
05.2012 - 08.2012
- Assisted customers in selecting cell phone plans and devices based on individual needs.
- Educated customers on device features, plans, and promotions to drive sales.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained knowledge of new products and industry trends to provide informed recommendations.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Bolingbrook High School
BolingbrookCNA -
Wilco Career Center
RomeovilleSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Great team player
Languages
English
Full Professional
Timeline
CNA
Saratoga Grove Retirement Living
03.2017 - 11.2019
CNA
Autumn Leaves Memory Care
09.2015 - 02.2017
CNA
Meadowbrook Manor Nursing & Rehabilitation
05.2013 - 09.2015
Kitchen Prep Cook
Meadowbrook Manor Nursing & Rehabilitation
03.2013 - 05.2013
Cell Phone Sales Representative
Cricket Wireless
05.2012 - 08.2012
High School Diploma -
Bolingbrook High School
CNA -
Wilco Career Center