Jeanne Lawstuen-Hull
Heyworth
Summary
Results-oriented manager with over a decade of experience in staff training, scheduling coordination, and operational oversight. Successfully streamlined processes and improved service delivery, contributing to enhanced team performance and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Clerk
Usps
Normal
10.2013 - 10.2025
- Processed incoming and outgoing mail efficiently on a daily basis.
- Operated postal equipment, including scanners and sorting machines, to enhance workflow.
- Assisted customers with inquiries, delivering accurate information regarding services.
- Replenished mailing station supplies to maintain operational readiness.
Manager
Eurest
Bloomington
01.2010 - 04.2013
- Managed staff schedules and coordinated training sessions for new employees.
- Implemented inventory control processes to optimize food supply management.
- Oversaw customer service interactions and resolved issues promptly.
- Developed menu offerings based on seasonal ingredients and customer preferences.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
Manager
Redfire Grille
Bloomington
09.2006 - 12.2009
- Oversaw daily operations and staff performance in food service environments.
- Analyzed customer feedback to refine menu offerings and service strategies.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Established processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategic plans to achieve company objectives.
Education
General Studies
College of Benedict
St Joseph, Mn.Apparel Design -
University of Wisconsin Stout
Menomonie, WIBusiness Administration
Winona State University
Rochester, Mn.Skills
- Mail processing
- Postal equipment operation
- Customer service
- Inventory management
- Record keeping
- Staff training
- Scheduling coordination
Timeline
Clerk
Usps
10.2013 - 10.2025
Manager
Eurest
01.2010 - 04.2013
Manager
Redfire Grille
09.2006 - 12.2009
General Studies
College of Benedict
Apparel Design -
University of Wisconsin Stout
Business Administration
Winona State University