Jeanna Vertnik
Carol Stream
Summary
Dynamic and results-oriented professional with extensive experience in retail environments, including a pivotal role at Meijer. Excelled in merchandise stocking and enhancing customer relationships, significantly contributing to sales growth and customer satisfaction. Proven track record in time management and teamwork, adept at meeting tight deadlines and fostering a positive work atmosphere. Demonstrates a strong ability to quickly adapt and reliably meet business needs.
Overview
6
6
years of professional experience
Work History
General Merchandiser
Meijer
08.2021 - 01.2025
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Enhanced product visibility by creating eye-catching displays that captured customer interest and promoted sales growth.
Cashier
American Sale | Pools | Patio Furniture | Hot Tubs | Grills |
04.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Science - Nursing
College of DuPage
Glen Ellyn, IL08-2026
Skills
- In-store support
- Merchandise stocking
- Time management
- Cleaning procedures
- Cash register operations
- Quick learner
- Customer relationships
- Dependable and reliable
Timeline
General Merchandiser
Meijer
08.2021 - 01.2025
Cashier
American Sale | Pools | Patio Furniture | Hot Tubs | Grills |
04.2019 - 01.2021
Associate of Science - Nursing
College of DuPage
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