Jeanette Velarde Flores
Northlake
Summary
Proven team player and efficient assembler at Row Inc, adept in merchandise restocking and demonstrating exceptional customer service. Excelled in fostering customer loyalty through effective complaint resolution and empathy, enhancing team productivity by training new staff. Achieved consistent production targets by optimizing work processes and collaboration.
Overview
8
8
years of professional experience
Work History
Cashier
Meijier
06.2023 - 02.2025
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
Cashier
Dollar Tree
10.2022 - 05.2023
- Good customer interaction
- Cash handling
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Unloading trucks
- Restocking store merchandise
Assembler
Row Inc
05.2017 - 08.2022
- Collaborated effectively with team members to meet production targets consistently.
- Demonstrated flexibility in adapting to various types of orders.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Worked with team members to improve production.
- Trained new employees on proper assembly techniques.
Education
High School Diploma -
Addison Trail Highschool
Addison, IL06.2013
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Team work
- Merchandise restocking
- Staff training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Meijier
06.2023 - 02.2025
Cashier
Dollar Tree
10.2022 - 05.2023
Assembler
Row Inc
05.2017 - 08.2022
High School Diploma -
Addison Trail Highschool
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