Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jean Carlos Rodriguez Ortega

Chicago

Summary

Dynamic professional skilled in exceptional customer service, cash handling, and team collaboration. Proven ability to manage operations and train staff effectively, driving enhanced guest engagement and operational efficiency.

Overview

6
6
years of professional experience

Work History

Server/Lead Busser

El Mariachi Tequila Bar and Grill
Chicago, IL
06.2024 - 10.2025
  • Delivered exceptional customer service, ensuring a welcoming atmosphere for patrons.
  • Managed multiple tables efficiently, prioritizing tasks during peak hours.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Trained new servers on menu items and service standards to maintain quality.

General Manager of Operations

Doggies
Santiago, Chile.
02.2020 - 05.2023
  • Oversaw daily operations, ensuring efficiency and adherence to company protocols.
  • Implemented process improvements, enhancing workflow and reducing operational bottlenecks.
  • Developed training programs for staff, fostering skill development and team cohesion.
  • Managed inventory control systems, optimizing stock levels and reducing waste.
  • Accounting.

Education

Bachelor of Science - English Education

Truman College
Chicago, IL
01-2026

Bachelor of Science - Administration of Customs

Colegio Universitario De Administracion Y Mercadeo
Caracas, Venezuela
07-2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Server/Lead Busser

El Mariachi Tequila Bar and Grill
06.2024 - 10.2025

General Manager of Operations

Doggies
02.2020 - 05.2023

Bachelor of Science - English Education

Truman College

Bachelor of Science - Administration of Customs

Colegio Universitario De Administracion Y Mercadeo
Jean Carlos Rodriguez Ortega