JEAN COFINO, DPT, RAC, Dip. Osteopractic
Chicago
Summary
A Physical Therapist possessing strong clinical assessment and evaluation skills. Provides supportive environment conducive to addressing individual needs. Distinguished client-facing skills and experience working closely with health care professionals to assess and treat complex conditions.
Overview
12
12
years of professional experience
Work History
Clinic Manager
Athletico
Chicago, IL
03.2025 - 02.2026
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
Physical Therapist
Atrium Physical Therapy
Las Cruces, NM
07.2023 - 12.2024
- Part-owner, shareholder
- Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring
- Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members
- Improved patient satisfaction by implementing innovative treatment programs and protocols
- Spearheaded quality improvement initiatives, resulting in better patient experiences and outcomes overall
- Championed ongoing professional development opportunities for staff, resulting in increased morale and retention rates
- Ensured optimal use of clinical space by managing schedules efficiently
- Coordinated interdisciplinary teams for seamless delivery of care across various specialties within the clinic setting
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship
Physical Therapist
Sierra Vista Hospital
Truth Or Consequences, NM
08.2020 - 07.2023
- Tested and measured patients' strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency
- Treated each patient according to written plan of care to meet predetermined goals
- Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation
- Supervised clinical students, certified and licensed assistants, technicians, and volunteers
- Observed patient safety, risk management, and infection control policies and procedures
Physical Therapist
Elderwood Skilled Nursing facility
Lake Placid, NY
12.2019 - 07.2020
- Managed high-volume caseload and organized daily schedules of assistants and patients
- Taught patients how to use braces, crutches, and prosthetic devices to reduce pain
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability
- Managed acute and chronic conditions with full understanding regarding complex therapy needs
- Mentored new physical therapists, fostering a supportive learning environment and sharing clinical expertise
College Instructor/ Assistant Professor/Physical Therapist
Southwestern University PHINMA
Cebu, Philippines
06.2018 - 10.2019
- Improved overall class performance by providing regular feedback and tailored support to individual students
- Incorporated real-world examples into lessons to make complex concepts more accessible and engaging for students
- Maintained regular office hours to provide struggling students with additional course help
- Graded tests and assignments and uploaded to school database
- Created dynamic learning environment that valued instructor and student interaction
- Conducted engaging in-class discussions to facilitate learning and encourage participation
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct
Life Insurance Agent/Financial Consultant/Asst. Unit Manager
PruLife UK
Cebu, Philippines
01.2018 - 10.2019
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans
- Established new client relationships by conducting thorough needs assessments during initial consultations
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals
- Worked with clients to support understanding of rationale and details of financial strategies
PT Volunteer
Vicente Sotto Memorial Medical Center
03.2018 - 05.2018
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes
- Evaluated assistive devices such as braces or prosthetics to provide recommendations for improved function and comfort
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns
- Managed high-volume caseload and organized daily schedules of assistants and patients
- Provided administrative support to department leads to help organize events and fundraisers
- Improved organizational efficiency by streamlining volunteer onboarding processes
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability
Member Relations Officer
PhilHealth Care Inc.
09.2017 - 02.2018
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities
- Wrote detailed narrative reports for use in investigations
- Responded to customer needs through competent customer service and prompt problem-solving
- Assisted call-in customers with questions and orders
- Maintained a high level of product knowledge to provide accurate information and support to customers
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues
- Navigated multiple computer systems and applications to find information
- Streamlined call response times for improved customer experience through effective communication techniques
Education
Master of Arts - Theology
Augustine Institute
St Louis, MOFellow In Training -
American Academy of Manipulative Therapy
No Degree -
Given Institute
Diploma - Diploma in Osteopractic Care
American Academy of Manipulative Therapy
12-2024
Doctor in Physical Therapy - Rehab Administration
University of Montana
07.2024
Bachelor of Science - Physical Therapy
Silliman University
03.2015
ROTC— Medic Of The Year ( 2011) -
Silliman University
PhilippinesNo Degree - Physical Therapy
Philippine Cerabral Palsy Institute
Makati CityStudent Physical Therapist/Intern -
Vicente Sotto Memorial Hospital
Cebu City02.2015
Student Physical Therapist/Intern -
Philippine Orthopedic Hospital
Quezon City12.2014
Student Physical Therapist/Intern -
Silliman University Marina Mission Clinic
Dumaguete City10.2014
Student Physical Therapist/Intern -
Perpetual Succour Hospital
Cebu City08.2014
Student Physical Therapist/Intern -
University of The Philippines- Philippine General Hospital
Manila05.2014
Skills
- Manual Therapy
- Spinal Manipulation
- Clinical reasoning
- Patient Relations
- Functional Mobility
- Exercise planning
- Treatment Planning
- Patient-Focused Therapy
- Neurological Rehabilitation
- Pain Management Techniques
- Joint mobilization
- Patient Management
- Physical examination
- Continuing education
- Postural correction
- Progress Documentation
- Protocol compliance
- Movement restoration
- Home Exercise Programs
- Orthopedic Rehabilitation
- Balance training
- Injury Prevention
Certification
- Certification in Dry Needling
- Evaluation and Treatment: Non-Thrust Mobilization of the Extremities
- Extremity Manipulation Techniques
- Cert. Vestibular and Concussion Specialist
- Cert. Rehab Administration
- Delegate, 18th Annual Convention of The Stroke Society of the Philippines
- Participant, Disability and Gender Sensitivity Workshop For Brgy Frontliners and Sign language Interpreters
- Participant, Training on Trainers: Disaster Risk Reduction to PWDs, 04/01/16
Awards
The Most Inspiring Graduate Fellowship Training AAMT 2024
Medic of the Year 2012
Consistent Dean's Lister Undergrad
Given Action Plan
Love Some Today: Seven-lesson one on one discipleship guide to help new disciples start their relationship with God. Making disciples by loving one person at a time.
Timeline
Clinic Manager
Athletico
03.2025 - 02.2026
Physical Therapist
Atrium Physical Therapy
07.2023 - 12.2024
Physical Therapist
Sierra Vista Hospital
08.2020 - 07.2023
Physical Therapist
Elderwood Skilled Nursing facility
12.2019 - 07.2020
College Instructor/ Assistant Professor/Physical Therapist
Southwestern University PHINMA
06.2018 - 10.2019
PT Volunteer
Vicente Sotto Memorial Medical Center
03.2018 - 05.2018
Life Insurance Agent/Financial Consultant/Asst. Unit Manager
PruLife UK
01.2018 - 10.2019
Member Relations Officer
PhilHealth Care Inc.
09.2017 - 02.2018
Bachelor of Science - Physical Therapy
Silliman University
No Degree - Physical Therapy
Philippine Cerabral Palsy Institute
Student Physical Therapist/Intern -
Vicente Sotto Memorial Hospital
Student Physical Therapist/Intern -
Philippine Orthopedic Hospital
Student Physical Therapist/Intern -
Silliman University Marina Mission Clinic
Student Physical Therapist/Intern -
Perpetual Succour Hospital
Student Physical Therapist/Intern -
University of The Philippines- Philippine General Hospital
Master of Arts - Theology
Augustine Institute
Fellow In Training -
American Academy of Manipulative Therapy
No Degree -
Given Institute
Diploma - Diploma in Osteopractic Care
American Academy of Manipulative Therapy
Doctor in Physical Therapy - Rehab Administration
University of Montana
ROTC— Medic Of The Year ( 2011) -
Silliman University