Experienced in maintaining exceptional customer service standards in fast-paced environments, consistently meeting high-volume demands. Skilled in effective communication with colleagues and supervisors, fostering positive relationships and ensuring smooth operations.
Overview
7
7
years of professional experience
Work History
Childcare Assistant Teacher
Kiddie Academy of Mount Prorspect
11.2021 - 12.2024
Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
Communicated regularly with parents about daily activities and behaviors.
Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
Engaged with children on individual basis to build positive relationships and promote learning.
Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
Applied play-based strategies to provide diverse approaches to learning.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Implemented engaging hands-on activities that facilitated learning through play, promoting cognitive development among students.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Gathered materials and resources to prepare for lessons and activities.
Cashier
Portillos
02.2018 - 01.2021
Counted cash in register drawer at beginning and end of shift
Assisted customers with special services, account updates and promotional options
Assisted customers by answering questions and fulfilling requests
Promoted customer loyalty by efficiently handling food and service complaints
Assembled food orders while maintaining appropriate portion control
Pleasantly and courteously interacted with customers to deliver quality service
Greeted customers promptly and took orders to keep flow of traffic moving
Checked completed orders for accuracy and bagged meals for easy carrying
Reported to all shifts dressed neatly in uniform and wearing minimal jewelry, adhering to company standards
Cross-trained and coordinated scheduling with team members to ensure seamless service
Maintained clean, sanitized and well-organized food preparation zones
Consistently provided friendly service to promote better customer engagement