Summary

Overview

Work History

Education

Skills

Timeline

Jazlynn Rivera

Lake Zurich

Summary

Motivated and dependable young professional seeking an opportunity to contribute strong communication, customer service, and organizational skills in a fast-paced work environment. Eager to learn, grow, and add passion to a team-focused company.

Overview

years of professional experience

Work History

Housekeeper, Concierge, server

Sunrise Senior Living

Buffalo Grove

07.2022 - 10.2025

Performed daily cleaning and sanitizing of resident rooms, bathrooms, and common areas in accordance with health and safety standards
Maintained a clean, safe, and comfortable environment for elderly residents, many with mobility or health issues
Reported maintenance issues, safety hazards, or concerns about resident well-being to appropriate staff
Served as the first point of contact for residents, families, and visitors, providing a warm, welcoming, and professional front desk experience
Answered phone calls and responded to resident and family inquiries with professionalism, empathy, and attention to detail
Maintained accurate records, logs, and visitor sign-ins in compliance with facility policies and HIPAA guidelines
Ensured meals were served according to dietary restrictions, preferences, and physician-ordered meal plans
Maintained a clean, safe, and organized dining area before, during, and after service, in accordance with health and safety standards

Lead Teacher

Young Scholars Child Care Center

Island Lake

02.2020 - 04.2023

Planned and implemented age-appropriate curriculum and daily activities to support toddlers' cognitive, emotional, social, and physical development
Led classroom routines including meals, naps, diapering, potty training, and transitions while ensuring all health and safety regulations were followed
Observed and documented developmental milestones, behaviors, and learning progress for each child; communicated regularly with parents through reports, meetings, and daily updates

Bakery Clerk

Woodmans Food Market

Lakemoor

08.2019 - 02.2022

Prepared, packaged, and labeled baked goods such as bread, pastries, cakes, and cookies in accordance with store standards and food safety regulations
Assisted customers with bakery orders, special requests, and product recommendations, delivering friendly and knowledgeable service
Monitored product freshness, rotated stock, and discarded expired items to maintain quality and reduce waste

Crew Trainer

McDonalds

Mchenry

12.2016 - 12.2020

Operated front counter, drive-thru, and kitchen stations with speed and accuracy in a high-volume environment
Trained and mentored new crew members on operational procedures, safety protocols, and customer service standards to ensure consistent performance and service quality
Demonstrated leadership by coaching team members during peak hours, promoting efficiency, teamwork, and a positive work environment

Receptionist

Lindsey Chiropractic

Island Lake

11.2018 - 05.2020

Greeted patients warmly, checked them in, and managed appointment scheduling
Handled patient intake forms, insurance verifications, and maintained accurate medical records in compliance with HIPAA regulations
Processed payments, managed daily cash handling, and provided billing support for chiropractic services
Managed email correspondence, appointment reminders, and follow-up communications

Education

Associate of Arts Degree -

College of Lake County

Grayslake, IL

12-2026

Child Development Associate Certificate - Infant-Toddler

Council of Professional Recognition

Online

01.2024

High School Diploma -

Mchenry West High School

Mchenry, IL

12.2018