Jayvia Williams

Lead Phlebotomist, Duly Health and Care, March 2, 2020- Present

• Perform venipunctures on all ages, and heel sticks on babies. Accurately chooses the appropriate gauge for the procedure site.
• Knowledgeable in processing and proper usage of a Centrifuge, Piccolo, Liat, and Sysmex XN-450
• Able to perform tasks in resulting Cmp, Cbc, Strep A, and Covid-19 tests.

Phlebotomy Internship, Dupage Medical Group (Elgin, IL) Jul 8, 2019 – Jul 26, 2019

• Completed more than 300 successful blood draws on adolescents, adults, and geriatric patients.
• Performed specimen processing as well as non-blood specimens, such as urine and nasal collections.
• Established trust and minimized patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
• Effectively centrifuged, poured off, and processed hundreds of specimens for analysis each day.

• Provide quality customer service to patients inquiring about the status of their claims and assist patients in making informed decisions about their dental services, such as scheduling appointments, verifying insurance information and submitting claims to insurances (Medicaid and private insurances).
• Answered customer’s queries regarding price and use of merchandise and provided excellent customer service.

Performed high-quality patient care and conducted comprehensive healthcare checks and routines, including vital signs, feeding assistance, ambulation, and activities of daily living (ADL).