Jayonni Younkins
Chicago
Summary
Customer-focused professional with expertise in communication, leadership, and problem-solving. Proven ability to thrive in fast-paced environments and foster team development. Committed to enhancing workplace culture and driving impactful outcomes.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Team member
Chick-fil-A
Chicago
03.2025 - Current
- Developed training materials to enhance team performance.
- Provided customer support to resolve inquiries and enhance satisfaction.
- Provided exceptional customer service by actively engaging with customers to ensure a positive dining experience.
- Handled cash transactions and processed orders accurately, ensuring financial integrity and customer satisfaction.
- Maintained a positive and energetic attitude while working under pressure, setting a standard for workplace morale.
- Resolved customer inquiries and complaints promptly, ensuring a high level of customer satisfaction.
Team member
Photogenic
Chicago
05.2024 - 06.2024
- Captured high-quality images for events, enhancing visual storytelling and audience engagement.
- Conducted photo shoots in diverse environments, adapting techniques to optimize image quality under varying lighting conditions.
- Delivered exceptional customer service through clear communication and prompt response to client needs, ensuring satisfaction throughout the process.
Education
Perspectives Rodney D. Joslin Campus
Chicago, Il 08.2022 - 05.2026
Skills
- Customer service
- Team collaboration
- Time management
- Goal achievement
- Following instructions
- Workplace safety
- Adaptability
- Fast-paced adaptability
- Punctual preparedness
- Reliability
- Positive Attitude
- Workplace safety
Timeline
Team member
Chick-fil-A
03.2025 - Current
Team member
Photogenic
05.2024 - 06.2024
Perspectives Rodney D. Joslin Campus
08.2022 - 05.2026