- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Running and coaching track
- Learning new cooking techniques and expanding my culinary skills
- Video Gaming
- Supporting STEM education initiatives and mentorship programs
JAYLIN M. JONES
Chicago
Summary
Empathetic and solution-focused individual with experience supporting learners through mentorship and guidance. Familiar with academic advising practices and student engagement strategies, complemented by strong communication and problem-solving abilities. Dedicated to creating an encouraging environment and eager to continue developing skills to help students reach their full potential.
Overview
4
4
years of professional experience
Work History
Student Success Coach
City Year, Chicago - AmeriCorp
Chicago, IL
08.2025 - Current
- Monitored and guided 9 students on focus list to sustain grades at or above C level.
- Assisted in organizing athletic activities by partnering with staff to streamline planning processes.
- Monitored student activities and executed real-time decisions to determine optimal routes.
- Facilitated individual student development plans to enhance academic performance and personal growth.
- Conducted ongoing assessments of student progress and offered constructive feedback to promote learning outcomes.
- Cultivated strong relationships with students to enhance a supportive learning environment.
Campus Event Supervisor
Loyola University of Chicago – Student Complex
Chicago, IL
02.2025 - 08.2025
- Managed daily event operations on-site, prioritizing smooth execution and enhancing guest satisfaction.
- Analyzed and resolved operational challenges in real-time, maintaining optimal event flow and participant satisfaction.
- Oversaw operations of 6 campus venues during high-traffic events.
- Collaborate with senior leadership to develop long-term meeting plans and objectives
- Managed event logistics to ensure seamless execution of complex programs.
- Facilitated collaboration among departments to ensure event objectives aligned with university goals.
- Implemented feedback mechanisms, improving attendee satisfaction and engagement.
Guest Services Supervisor (Seasonal)
Loyola University of Chicago – Conference Services
Chicago, IL
05.2022 - 02.2025
- Managed logistics and execution of over 20 individual conferences, ensuring smooth operations during summer sessions.
- Provided exceptional customer service to enhance guest satisfaction through effective troubleshooting of concerns and facility challenges.
- Collaborated with senior leaders to formulate comprehensive operational plans and objectives for summer initiatives.
- Investigated and resolved customer issues promptly, contributing to overall customer satisfaction.
Education
Bachelor of Arts - Psychology
Loyola University of Chicago (LUC)
Chicago, IL05.2025
Skills
- Academic advising
- Assessment and evaluation
- Conflict Resolution
- Time Management & Adaptability
- Leadership & Decision-Making
- Patience and tolerance
- Networking and relationship building
- Motivational techniques
- Teamwork and collaboration
- Multitasking
- Critical thinking
- Active listening
- Emotional support
- Staff Management & On-Site Supervision
Interests
Timeline
Student Success Coach
City Year, Chicago - AmeriCorp
08.2025 - Current
Campus Event Supervisor
Loyola University of Chicago – Student Complex
02.2025 - 08.2025
Guest Services Supervisor (Seasonal)
Loyola University of Chicago – Conference Services
05.2022 - 02.2025
Bachelor of Arts - Psychology
Loyola University of Chicago (LUC)