Jaylee Cahue
Lockport
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
MOD Pizza
04.2023 - 08.2024
- I worked as an assistant manager, coordinating operations, assisting with planning, setting up schedules, and ensuring that company guidelines are followed
- Supervising staff, leading and motivating employees, and ensuring that they are adequately trained and coached on customer service
- Delegating tasks, teaching employees how to do tasks and giving them the opportunity to practice before expecting them to complete them
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Royce' Chocolate Usa
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Panera Bread Associate
Panera Bread
07.2022 - 04.2023
- I work as a cashier and drive thru order taker, I am also certified in production making food as well.
- Greeted customers and offered assistance for increased customer satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Retail Sales Associate
TJ Maxx
05.2021 - 06.2022
- I worked as a cashier, I was trained in all departments helping customers on the sales floor.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Lockport Township High School
Lockport, IL06.2023
High School -
Phoenix Military Academy High School
Chicago, IL06.2022
Skills
- Communication Skills
- Problem-Solving
- Excellent people skills
- Outgoing Personality
- Time Management
- Customer Service
- Hospitality
- Sales
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Royce' Chocolate Usa
08.2024 - Current
Assistant Manager
MOD Pizza
04.2023 - 08.2024
Panera Bread Associate
Panera Bread
07.2022 - 04.2023
Retail Sales Associate
TJ Maxx
05.2021 - 06.2022
High School Diploma -
Lockport Township High School
High School -
Phoenix Military Academy High School
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