Jayden Schmidt
Litchfield
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management skills, and problem-solving skills.
Professional with extensive experience in warranty claims processing for aviation components, ensuring compliance with industry regulations and enhancing operational efficiency. Responsibilities included managing communication with vendors and customers regarding core and return to vendor situations, as well as processing warranty claims and maintaining accurate records. Demonstrated ability to collaborate with various departments to address supply needs and optimize inventory management. Proficient in data entry and record keeping, contributing to effective workflow optimization and quality control.
Overview
5
5
years of professional experience
Work History
Warranty Rotables Administrator
West Star Aviation
Bethalto
10.2024 - Current
- Managed warranty claims processing for rotable components, ensuring compliance with industry regulations and enhancing operational efficiency.
- This position provides assistance to the Parts, Billing, Parts Sales and Accounting Departments and requires knowledge of aviation parts, aviation maintenance functions, warranty processes, purchasing, accounting and inventory control.
- Duties include, but are not limited to, completing core and return to vendor paperwork as required, and processing spares warranty.
- Process spares warranty claims with parts and service vendors as well as billing departments and accounting.
- Process return to vendor paperwork and scan back up for follow up
- Communicate extensively with all vendors and customers on all core and return to vendor situations.
- Research open spares warranty, core, and return to vendor claims and issue credit or debit to customer or vendor offset accounts.
- Performed data entry tasks into computer databases from paper documents.
Inventory Control Specialist
Midwest Garage Door Company
Pawnee
10.2021 - 10.2024
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Handle all company inventory, quality control, shipping inspections, and write-ups.
- Handle RGA, RMA, and warranty claims for company and customer products.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Develop relationships and continuous communication with vendors.
- Experience with unloading, counting, inspecting, and sorting large and heavy shipments.
- Purchase all company and customer-needed products on time.
- Collaborated with the stock manager to effectively cut down on defective items in storage and shipments.
- Followed orders precisely for correct items, sizes, and quantities.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Cashier
Rural King
Litchfield
03.2021 - 09.2021
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions accurately.
- Provide customers with outstanding customer service, including answering customer service calls.
- Execute cash management, return, and exchange policies accurately.
- Greeted customers entering the store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Ability to work in a fast-paced environment.
- I responded quickly to requests for assistance, spills, and customer inquiries.
Fulfillment Associate
Amazon
Edwardsville
12.2020 - 03.2021
- Prepare customer orders for shipment accurately and efficiently.
- Manage inventory and ensure proper recording of impaired or damaged items.
- Safely operate tools and equipment to load merchandise into delivery trucks.
- Work at a fast pace to meet tight deadlines and productivity goals.
- Collaborate with team members to optimize workflow and ensure smooth operations.
- Maintain a clean and organized work area to ensure safety and efficiency.
- Follow company policies and procedures for order fulfillment and quality control.
- Assist in resolving any order-related issues or customer inquiries.
- Adhere to safety guidelines and protocols to minimize accidents or injuries.
- Continuously improve processes and contribute to a positive and collaborative work environment.
- Work at a rapid pace to meet tight deadlines.
Education
Associate's Degree of Arts -
Lincoln Land Community College
LitchfieldSkills
- MS Office
- Quick books
- Corridor
- OnBase
- Customer service skills
- Shipping and receiving
- Inventory management
- Quality control
- Shipping inspections
- Unloading and sorting large shipments
- Outstanding customer service
- Cash management
- Fast-paced work environment
- Order preparation and shipment
- Record keeping for damaged items
- Efficient workflow optimization
- Warranty claims processing
- Aviation parts knowledge
- Data entry accuracy
- Vendor communication
- RMA management
Timeline
Warranty Rotables Administrator
West Star Aviation
10.2024 - Current
Inventory Control Specialist
Midwest Garage Door Company
10.2021 - 10.2024
Cashier
Rural King
03.2021 - 09.2021
Fulfillment Associate
Amazon
12.2020 - 03.2021
Associate's Degree of Arts -
Lincoln Land Community College