Summary
Overview
Work History
Education
Skills
Volunteer Experience
Affiliations
Accomplishments
References
Timeline
Generic
Jaycee Buser

Jaycee Buser

Manteno

Summary

Veterinary Technology student at Parkland College with a strong commitment to animal care and welfare. Actively seeking opportunities to gain hands-on experience in veterinary settings to enhance education and professional development. Aspiring to advance to a veterinarian role through practical experience and dedicated study.

Overview

6
6
years of professional experience

Work History

CSR

Midwest Animal Hospital
Orland Park
01.2025 - Current
  • Assisted veterinarians with administrative tasks, including appointment scheduling and patient file maintenance.
  • Prepared invoices and collected payments from clients for clinic services.
  • Coordinated interdepartmental communication to enhance customer service efficiency.
  • Greeted clients and pets upon arrival, ensuring a welcoming environment.
  • Conducted follow-ups with clients post-visit to assess satisfaction levels.
  • Answered incoming calls, scheduled appointments, and provided service information to clients.
  • Scheduled follow-up visits for pets needing additional treatments or checkups.
  • Demonstrated strong multitasking abilities while maintaining organization under pressure.

Volunteer

Karen
Kankakee
08.2024 - 12.2025
  • Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
  • Worked with local veterinarians to arrange medical treatment for sick or injured animals.
  • Educated visitors about responsible pet ownership through presentations and conversations at public outreach events.
  • Observed shelter animals for unusual symptoms indicative of medical or behavioral problems, reporting issues to shelter manager.

Shift Manager

Dairy Queen
Manteno
05.2020 - 01.2025
  • Supervised team during shifts, delegating tasks and managing opening and closing procedures.
  • Addressed inquiries and complaints promptly to uphold service quality.
  • Provided guidance and support to staff for operational efficiency.
  • Demonstrated strong problem-solving skills in high-pressure situations.
  • Exhibited effective decision-making abilities in fast-paced environments.
  • Assisted in training new employees on shift operations.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Analyzed sales data to identify trends and areas for improvement.

Education

High School Diploma -

Manteno High School
Manteno, IL
05.2023

Some College (No Degree) - Veterinary Science

Parkland College
Champaign, IL

Skills

  • Leadership in teams
  • Adaptability in fast-paced settings
  • Precision and accuracy
  • Quick execution
  • Learning agility
  • Empathy in interactions
  • Excellence in customer service
  • Effective time management
  • Analytical problem solving

Volunteer Experience

I helped at a local cat shelter. I cleaned kennels and provided food for the cats.

Affiliations

  • I enjoy baking
  • Hiking and long walks with my dog

Accomplishments

  • 2x Outstanding Athlete - Cheerleading
  • ICE All - conference team - Cheerleading

References

References available upon request.

Timeline

CSR

Midwest Animal Hospital
01.2025 - Current

Volunteer

Karen
08.2024 - 12.2025

Shift Manager

Dairy Queen
05.2020 - 01.2025

High School Diploma -

Manteno High School

Some College (No Degree) - Veterinary Science

Parkland College

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Jaycee Buser