Javier Villagomez
Plainfield
Summary
Having worked at different companies that have taught me what it takes to both have great customer service as well as needing to work hard and listen, I can offer customers the best customer service you can get as well as offer the Lennox International team a hard working, motivated, attentive worker. I do not back down from challenges as I highly thrive in stressful environments. I am an upcoming HVAC technician with a huge drive to learn as much as I can about this trade.
Overview
5
5
years of professional experience
Work History
Walmart Associate
Joseph Anane
Shorewood, IL
06.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Organized store by returning merchandise to proper areas and restocked displays. Answered store and merchandise questions and led customers to wanted items Greeted customers to determine wants or needs.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
Cook
Lou Malnatis Pizzeria
1528 Route 59 Joliet, IL 60435 United States
07.2020 - 05.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods. Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Followed established procedures and requirements for safe food handling, storage and service.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma - HVAC
Joliet Junior College
Joliet, ILSkills
- Outstanding Customer service
- Time management
- Attention to detail
- Leadership qualities
- Workplace safety
- Complex Problem-solving
- Courteous and professional
- attentive listener
- Communication adaptability
- time management
- EPA Section 608 Universal License
Timeline
Walmart Associate
Joseph Anane
06.2022 - Current
Cook
Lou Malnatis Pizzeria
07.2020 - 05.2022
High School Diploma - HVAC
Joliet Junior College