JA'VAUNE JACKSON
Belleville,IL
Summary
Resourceful and compassionate professional with over 8 years of experience in operations management, healthcare support, and community program coordination. Proven ability to lead teams, optimize processes, and deliver client-centered care in both nonprofit and medical settings. Skilled in crisis management, care planning, and staff supervision, with a strong foundation in administrative compliance. Recognized for building positive relationships, improving service delivery, and driving community engagement through strategic planning and hands-on leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Co-Director Operations
Social And Environmental Entrepreneurs
12.2020 - 09.2024
- Directed day-to-day operations, aligned with strategic objectives, and available resources.
- Managed volunteers and staff to ensure high-quality delivery of community services.
- Coordinated events and outreach programs to promote the organization's mission.
- Oversaw payroll and timekeeping processes to ensure accuracy and compliance.
- Maintained budgeting documents for accurate tracking of expenses.
Personal Care Assistant
Maxim Health Services
05.2019 - 11.2022
- Assisted clients with activities of daily living, such as bathing, dressing, grooming, and toileting.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Monitored vital signs, such as blood pressure, pulse, and respiration rate, to assess the patient's health status.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Program Assistant
Vera Institute Of Justice
05.2016 - 01.2019
- Drafted agendas, recorded minutes, and generated documents to facilitate meetings.
- Oversaw a heavy load of administrative tasks while verifying the accuracy and prompt completion of paperwork.
- Assisted with planning and coordinating day-to-day, and special program activities.
- Created and updated records and files to maintain document compliance.
- Oversaw payroll by reviewing timesheets.
SURGERY SUPPORT SPECIALIST - ANESTHSIA
OFS St.Francis Medical Center
11.2016 - 10.2018
- Maintained patient's health records
- Created safe operating environments for invasive and non-invasive procedures
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols
- Cleaned and maintained operating equipment to keep resources in good working condition and ready for use
- Answered patient assistance calls, assessed needs, and offered qualified support.
Education
Associate of Applied Science - Business Administration
Southwestern Illinois College
Belleville, IL06.2026
High School Diploma - undefined
District 428
Springfield, IL05.2014
Skills
- Documentation & Compliance
- Payroll administration
- Operations & Project Management
- Customer & Client Service
- Behavioral & Crisis Management
- Care Plan
- Development Event Planning & Community Engagement
- Team Leadership & Staff Supervision
Certification
- Certified Nursing Assistant, IL, MO, 2027
- Adult and Child CPR/First Aid, American Red Cross, 2027
Timeline
Co-Director Operations
Social And Environmental Entrepreneurs
12.2020 - 09.2024
Personal Care Assistant
Maxim Health Services
05.2019 - 11.2022
SURGERY SUPPORT SPECIALIST - ANESTHSIA
OFS St.Francis Medical Center
11.2016 - 10.2018
Program Assistant
Vera Institute Of Justice
05.2016 - 01.2019
High School Diploma - undefined
District 428
Associate of Applied Science - Business Administration
Southwestern Illinois College
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