Dynamic and adaptable professional Warehouse Associate with extensive experience, excelling in warehouse operations and safety protocols. Proven ability to train new employees and enhance team productivity. Skilled in operating lift trucks and maintaining high standards of quality and customer service, consistently achieving targets while fostering a positive and safe work environment.
Overview
27
27
years of professional experience
Work History
Warehouse Associate
Grainger Industrial Supply
09.2018 - Current
Helped train new employees in safe practices, warehouse procedures and providing support for their integration into the team.
Participated in biweekly safety committee meetings.
Participated in hazardous material spill cleanup.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, GTP, LTL, BCI, export, or inventory control duties.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Patient Access Representative
Morris Hospital And Healthcare Centers
07.2017 - 09.2018
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Answered incoming calls, scheduled appointments and filed medical records.
Telehealth Data Entry Clerk
Presence Health
07.2012 - 07.2017
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Entered data into various computer systems accurately using Microsoft Office Suite.
Lift Truck Operator
Darvin Furniture
10.2000 - 07.2012
Reduced product damages by carefully maneuvering lift trucks in tight spaces and congested areas.
Assisted in inventory management, conducting regular stock checks using the lift truck to access high shelves.
Assistant Manager
Subway
07.1998 - 10.2000
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Education
BBA - Healthcare Management
Robert Morris University
Chicago, IL
07-2008
Skills
Experience working in a warehouse environments
Ability to adapt to new business environments quickly
Experience operating forklift, lift truck, pallet mover, and RFID barcode scanner