Jason Miller
Chicago
Summary
Healthcare professional experienced in clinical research trials and insurance coverage analysis through billing and pre-certification departments. Proficient in Microsoft Office and Excel for data-driven decision-making. Strong skills in central scheduling and patient recruitment, with expertise in medical terminology and coding systems. Committed to delivering innovative solutions that enhance patient care.
Overview
9
9
years of professional experience
Work History
Patient Representative
Midwest Orthopedics at RUSH
09.2024 - Current
- Promoted to training staff.
- Manage high-volume patient chart creation, computing with current medical coding systems, such as CPT and ICD-10 codes for MRI/CT scans, ensuring accuracy and timeliness while coordinating appointments across multiple locations.
- Prepare actions for the approval of billing services, serving as a resource for protocol-related functions, such as calculating procedure costs and giving patients estimated balances.
- Collect payments and check insurance authorizations for completion, while maintaining relations with medical benefits management companies, such as Evicore and Carelon.
- Verifying and updating patient demographics, working concurrently to check patients into their appointments.
- Display central scheduling skills every day by making appointments for patients across seven different MOR locations.
Clinical Research Assistant
RUSH University Medical Center
06.2022 - 09.2023
- Promoted to training staff, improving team capabilities throughout study execution.
- Recruited prospects, consented participants, screened individuals, and scheduled appointments.
- Tracked data and provided study participants with timely updates during research activities.
- Collected and entered data into case report forms and electronic data capture systems.
- Responded promptly to queries related to data collection and study protocols.
- Prepared, processed, and shipped potentially biohazardous specimens according to regulations.
- Administered structured tests and questionnaires adhering to research study protocols.
- Communicated ongoing study status updates and facilitated inquiries among stakeholders.
Interior Designer
Walter E. Smithe
09.2020 - 01.2022
- Designed functional and aesthetically pleasing interior spaces for residential clients.
- Collaborated with clients to establish design preferences and requirements.
- Selected furniture, fixtures, and materials within client budgets and styles.
- Coordinated with over 200 vendors to ensure on-time delivery of products.
- Managed accounts and processed orders using CRM and Order Management software, including SKU code creation.
Telemarketer
University of Illinois
06.2017 - 09.2018
- Executed outreach calls to alumni, securing over $5,000 in fundraising within one summer.
- Established rapport with alumni while verifying and updating essential information.
- Conducted fundraising initiatives through effective communication with alumni.
Education
Bachelor of Science - Earth, Society and Environment
University of Illinois
Champaign, Illinois12-2018
Skills
- Active listening
- Attention to detail
- Clinical research
- Microsoft Office Suite
- Forms processing
- Insurance approvals
- Medical coding systems
- Medical terminology
- Medicare billing
- Planning methodologies
- Pre-certification processes
- Patient management
- Electronic record keeping
- Effective communication
Timeline
Patient Representative
Midwest Orthopedics at RUSH
09.2024 - Current
Clinical Research Assistant
RUSH University Medical Center
06.2022 - 09.2023
Interior Designer
Walter E. Smithe
09.2020 - 01.2022
Telemarketer
University of Illinois
06.2017 - 09.2018
Bachelor of Science - Earth, Society and Environment
University of Illinois