Jason K. Gogo
Naperville
Summary
Technically-minded and reliable professional with a background in audio-visual production, electronics troubleshooting, and high-volume customer service. Proven ability to manage complex equipment setups, resolve technical issues on the fly, and educate customers on digital products. Committed to safety, continuous improvement.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Target
11.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sound and Lights Technician's Assistant
Life Touch Community Church
11.2023 - Current
- Assisted with troubleshooting complex audio-visual issues during performances or rehearsals.
- Maintained inventory records of all sound and light equipment used in productions.
- Coordinated with production staff to ensure that audio and visual cues were integrated into the show correctly.
- Assisted in setting up the audio and visual equipment.
Field Technician
Ysaint
07.2022 - 11.2023
- I volunteered in this organization to diagnose errors or technical problems and determine proper solutions.
Education
Associate in Applied Science (A.A.S.) - Computer And Information Technology
Collage of Dupage
Illinois05-2027
Skills
- Communication
- Team player
- Continuous Improvement
- Interpersonal Skills
- Problem-solving aptitude
- Inventory audits
- Sales goals attainment
- Product knowledge
- Independent judgement
Languages
English
Native or Bilingual
igbo
Limited Working
Timeline
Retail Sales Associate
Target
11.2024 - Current
Sound and Lights Technician's Assistant
Life Touch Community Church
11.2023 - Current
Field Technician
Ysaint
07.2022 - 11.2023
Associate in Applied Science (A.A.S.) - Computer And Information Technology
Collage of Dupage
ADDITIONAL INFORMATION
Completed a 6-month of Cyber Security training program, gaining knowledge of network security, risk assessment, and incident response and currently working on gaining my comptia A plus certification