Tina R Gill
Carlyle
Summary
Accomplished Financial Counselor and Revenue Cycle Specialist with a proven track record at HSHS St. Joseph's Hospital, enhancing revenue by resolving billing errors and improving patient satisfaction through efficient registration. Skilled in organization and multi-tasking, adept at ensuring smooth communication across departments and securing patient information, demonstrating exceptional time management and telephone etiquette.
Overview
14
14
years of professional experience
Work History
Financial Counselor
HSHS
10.2021 - 06.2024
- Stayed up-to-date on financial products and consumer rights.
- Verified patients insurance was current.
- Determined if Medicare patients tests were deemed medically necessary.
- Communicated with physician offices if testing was denied.
- Documented details regarding contact with patients, providers and other individuals in system.
Revenue Cycle Specialist
HSHS St. Joseph's Hospital
08.2010 - 10.2021
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Reached out to insurance companies to verify coverage.
Registrar
HSHS St. Joseph's Hospital
08.2010 - 08.2010
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Education
Associate of Applied Science - Legal Secretary
Rend Lake College
Ina, IL05.1992
High School Diploma -
Pinckneyville Community High School
Pinckneyville05.1990
Skills
Telephone Etiquette
Time Management
Organization
Multi-tasking
Timeline
Financial Counselor
HSHS
10.2021 - 06.2024
Revenue Cycle Specialist
HSHS St. Joseph's Hospital
08.2010 - 10.2021
Registrar
HSHS St. Joseph's Hospital
08.2010 - 08.2010
Associate of Applied Science - Legal Secretary
Rend Lake College
High School Diploma -
Pinckneyville Community High School
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