Jason Haslam
Hanover Park
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Store Manager
O'Reilly's Auto Parts
03.2024 - Current
- Drive and maximize sales by instructing and motivating the team to deliver excellent service.
- Solicit new business, maintain and grow the existing customer base, and increase market share.
- Recruit, hire, train, coach, evaluate, promote, or, if needed, discipline or terminate team members.
- Develop schedules, verify timecards, manage payroll, and ensure staffing meets store needs.
- Oversight of store's delivery vehicles, store building, maintenance, and signage
- Conducted regular performance evaluations, providing feedback and setting goals for team development.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Director of Local Fleets
10 Roads Express/Eagle Express Lines
08.2013 - 10.2023
- Oversee five terminals operations in Chicago, IL plus Indianapolis, IN, Columbus, OH, Phoenix, AZ and Anchorage AK.
- Monitor the day to day operations at each facility to ensure productivity, efficiency and profitability.
- Communicate with customer (USPS), brokers, lease driver companies and mailers to ensure the highest quality service.
- Communicate all delays/issues with our customer and contracting department and work together for issue resolution.
- Lead key strategic projects such as peak planning, route optimization and driver schedule redesigns.
- Route development and optimization for all local facilities.
- Build a strong collaborative relationship with all internal and external parties through effective communication, conflict resolution and compliance management.
- Set performance goals and monitor progress for each location
- Create a culture of safety while providing a high quality of service.
- Work closely with our safety department to reduce work related accidents and injuries.
- Develop and lead quarterly manager training sessions.
- Assist other divisions with trip, route, and recovery options.
- Developed toll tracking program to monitor unnecessary toll usage cutting operations costs.
- Developed a lease driver hours monitoring program to ensure weekly invoices are accurate.
- Work with recruiting department to conduct interviews for new drivers and office staff. Oversee managers getting road tests and new hire orientations completed in a timely manner.
- Work with HR and Safety department on employee recognition, discipline and terminations.
- Complete Fleet managers and driver's payroll and work with payroll department to resolve all payroll issues
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Fleet Manager
Eagle Express Lines
08.2004 - 08.2013
- Supervised the 24-hour operation of Eagle Express Line Drivers at the Palatine IL. Location.
- Oversaw hiring, training, scheduling, discipline and payroll of over 80 full and part time employees growing to over 100 employees during Peak Season.
- Developed and grew relationships with the Transportation and Operations departments at multiple Postal Facilities to make sure we are meeting our customer's needs.
- Worked with Transportation Managers and Fleet Managers to organize equipment moves, load recoveries and coverage for trips.
- Traveled to other Terminals outside of Chicago to help train managers.
- Worked with others in management to troubleshoot and find quick cost-effective solutions to problems that might arise.
- Trained and developed Lead Drivers.
- Interviewed potential new drivers and help upper management interview new Fleet Managers.
- Drivers payroll and work with payroll department to resolve all payroll issues.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Maintained accurate driver information for delivery scheduling.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Optimized routing plans based on real-time traffic data analysis which resulted in decreased travel time during peak hours.
Driver
Eagle Express Lines
09.2001 - 08.2004
- Operated commercial vehicles safely and efficiently across diverse routes.
- Ensured timely deliveries while maintaining adherence to safety regulations.
- Conducted routine vehicle inspections to guarantee operational readiness.
- Assisted in training new drivers on company policies and procedures.
- Communicated effectively with dispatch regarding route changes and delivery status.
- Implemented best practices for load securing and cargo handling to minimize damage.
- Collaborated with team members to enhance overall logistics efficiency and workflow.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Education
Truck Driving Class -
Union Laborers School
Carol Stream, IL06.1996
General Studies - General Studies
COLLEGE OF DUPAGE
LOMBARD, IL01.1993
High School Diploma - General Studies
ELGIN HIGH SCHOOL
Elgin, IL06.1992
Skills
- Open to travel
- Service excellence
- Strategic issue analysis
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Recruitment and hiring
- Goals and performance
Accomplishments
- Exceeded monthly store sales goals 2 months in a row.
Certification
- Class A License - obtained in 1996
Languages
English
Full Professional
Timeline
Store Manager
O'Reilly's Auto Parts
03.2024 - Current
Director of Local Fleets
10 Roads Express/Eagle Express Lines
08.2013 - 10.2023
Fleet Manager
Eagle Express Lines
08.2004 - 08.2013
Driver
Eagle Express Lines
09.2001 - 08.2004
General Studies - General Studies
COLLEGE OF DUPAGE
High School Diploma - General Studies
ELGIN HIGH SCHOOL
Truck Driving Class -
Union Laborers School