Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine T. Owens

Broadview

Summary

To be a part of a productive and positive work environment in the where I can be productive for myself, as well as for my employer and to be a part of providing exceptional service. Qualifications: Experienced healthcare worker with excellent written and verbal communication, customer service, and organizational skills. Detail oriented with the ability to multitask and committed to providing quality service because of a dedicated work ethic, able to work independently as well as in a group.

Overview

25
25
years of professional experience

Work History

Laboratory Processing Technician - Phlebotomist

EEHealth
07.2018 - Current
  • Under general supervision and according to established policies and procedures prepares, collects, logs and labels specimens for testing
  • Performs pre-analytical processing/ordering of specimens arriving in the lab
  • Registers patient information and orders laboratory tests in the computer system
  • Arranges specimens for further processing by Laboratory staff
  • As needed, travels to various outpatient care facilities, immediate care centers and/or nursing homes facilities affiliated with Edward Elmhurst Health to obtain blood and other specimens for laboratory testing.

Lab Staff Supervisor

Delnor Community Hospital, Northwestern Medicine
04.2017 - 10.2020
  • Responsible for the day to day performance, organization, training, and scheduling of staff assigned to the Delnor phlebotomy team while ensuring that services provided in the department meet customer expectations, and laboratory policies
  • Communicates with shift supervisors, and other hospital/laboratory staff to ensure teamwork
  • In addition, works with leadership staff to gather information and assisting in staff and policy development
  • Also performs lab test ordering, inpatient and outpatient phlebotomy on pediatrics to geriatrics via venipuncture or capillary punctures.

Lead Phlebotomist

Central DuPage Hospital, Northwestern Medicine
01.2015 - 04.2017
  • Duties include assisting the phlebotomy supervisor with scheduling, training, and competency of phlebotomy staff
  • Greeting and assisting patients and other laboratory customers, lab test ordering, inpatient and outpatient phlebotomy on pediatrics to geriatrics, EKG's, PKU's, capillary glucose testing, glucose tolerance testing, sweat chloride testing, new employee phlebotomy preceptor, urine and stool sample collection, processing, and customer service.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reviewed patient records for accuracy and completeness.

Phlebotomist

Central DuPage Hospital
06.2008 - 01.2015
  • Duties include greeting and assisting patients and other laboratory customers, lab test ordering, inpatient and outpatient phlebotomy on pediatrics to geriatrics, EKG's, PKU's, capillary glucose testing, glucose tolerance testing, sweat chloride testing, new employee phlebotomy preceptor, urine and stool sample collection, processing, and customer service.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Laboratory Services Representative

Spectrum Health
01.2005 - 04.2008
  • Duties include greeting and assisting patients and other laboratory customers; registration, inpatient phlebotomy specimen collection on pediatrics to geriatrics, new employee phlebotomy preceptor, specimen processing and result reporting for the laboratory.

Office Assistant

Math & Science Center Grand Valley State University
01.2002 - 01.2006
  • Duties include general office work: data entry, filing, mass mailings, copying, and receptionist, account for all receipts and money received variable assignments.

Summer Conference Assistant

Life at Grand Valley State
01.2004 - 01.2005
  • Duties include leading a crew of eight in preparing living areas for camps and conferences; provide professional and friendly customer service, housekeeping, receptionist, problem solving, account for all receipts and money received and variable assignments.

Sales Associate

Kmart Corporation
01.1999 - 01.2002
  • Responsibilities consisted of cashiering, ordering products, customer service, stocking, maintaining an area, auditing, and light clerical work.

Education

ASCP Phlebotomy Technician Certification -

B.S - Biomedical Sciences

Grand Valley State University
2006

High School Diploma -

William Howard Taft High School
2001

Skills

  • Specimen Preparation
  • Patient Confidentiality
  • Venipuncture
  • Paperwork Processing
  • Data Entry
  • Medical Records Management
  • Medical Office Administration
  • Medical Records Maintenance
  • Patient Care
  • Sample and Specimen Collection
  • Specimen Labeling Procedures
  • HIPAA
  • Medical Records Review
  • Troubleshooting
  • Scheduling
  • Customer Service

Timeline

Laboratory Processing Technician - Phlebotomist

EEHealth
07.2018 - Current

Lab Staff Supervisor

Delnor Community Hospital, Northwestern Medicine
04.2017 - 10.2020

Lead Phlebotomist

Central DuPage Hospital, Northwestern Medicine
01.2015 - 04.2017

Phlebotomist

Central DuPage Hospital
06.2008 - 01.2015

Laboratory Services Representative

Spectrum Health
01.2005 - 04.2008

Summer Conference Assistant

Life at Grand Valley State
01.2004 - 01.2005

Office Assistant

Math & Science Center Grand Valley State University
01.2002 - 01.2006

Sales Associate

Kmart Corporation
01.1999 - 01.2002

ASCP Phlebotomy Technician Certification -

B.S - Biomedical Sciences

Grand Valley State University

High School Diploma -

William Howard Taft High School

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Jasmine T. Owens