Jasmine Knowles

I started in 2019, where I worked in the 988 and 992 subareas. I then moved up to D Building, 988 booth. I have since worked mainline all the way through to PDI. I have excellent communication skills with both M.E.s and BIQ members to help resolve problems quickly. I am aware of all safety protocols and follow them. I also work well with auditors to maintain quality.

• Identified potential areas of improvement in existing processes and procedures.
• Collaborated with team members to ensure efficient assembly processes and high-quality product output.
• Set up and maintained high-quality and consistent approach to testing procedures.
• Ensured adherence to safety protocols during assembly and testing processes to maintain workplace safety and compliance.

• Trained staff on food safety and customer service standards.
• Supervised daily operations to ensure efficient service delivery.
• Managed inventory levels to maintain stock availability and reduce waste.
• Developed schedules to optimize staff coverage during peak hours.
• Oversaw cash handling procedures for accurate financial reporting.
• Resolved customer complaints effectively to ensure satisfaction and loyalty.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Recruited and hired qualified candidates to fill open positions.
• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained employees on additional job positions to maintain coverage of roles.
• Analyzed business performance data and forecasted business results for upper management.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Oversaw daily operations, maintaining efficiency and quality standards.