Jasmine Sipp
Peoria
Summary
I bring experience in caregiving, customer service, clerical work, and operations, which has allowed me to develop strong communication, organization, and problem-solving skills. Each role has helped me grow in different ways, and the skills I’ve gained in one field have made me stronger in the other. Caring for clients taught me patience, empathy, and attention to detail, while my administrative and customer service experience strengthened my ability to multitask, stay organized, and work well with people. As someone who recently relocated to Peoria, I’m excited to find a position where I can put my experience to good use, continue growing professionally, and become a valuable member of the team.
Overview
3
3
years of professional experience
Work History
Caregiver
Inspired Grace
West Dundee
09.2025 - Current
- Provided compassionate care to clients with diverse needs and preferences.
- Assisted clients with daily living activities, including bathing and dressing.
- Monitored client health and reported changes to healthcare professionals.
Clerk/Receptionist
Copart, Inc
Elgin
05.2025 - 08.2025
- Managed inventory records using company software and Microsoft Teams to ensure up-to-date stock information.
- Assisted customers with vehicle purchase inquiries, providing clear information and support through company software.
- Maintained accurate filing systems for operational documentation, facilitating easy access to important records.
- Maintained accurate filing systems for operational documentation.
- Verified accuracy of all paperwork prior to submission for processing.
- Welcomed visitors warmly at front desk. in a friendly and professional manner while directing them appropriately.
- Managed inventory records using company software systems & Microsoft Teams.
- Ensured compliance with safety and regulatory standards in workplace.
Call Center Representative
Hoffenmer
Hoffman Estates
08.2024 - 04.2025
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Resolved product issues by providing accurate information and solutions using Salesforce and Microsoft Teams.
- Resolved product issues by providing accurate information and solutions using sales force and Microsoft Teams.
- Educated customers about product features and benefits effectively.
- Maintained detailed records of customer interactions and feedback using Microsoft Outlook & salesforce.
- Collaborated with team members to improve service efficiency and quality using Microsoft Teams.
Gaming Operations Analyst
Light & Wonder
Wood Dale
04.2023 - 06.2024
- Analyzed operational data to identify process inefficiencies and improvement opportunities.
- Monitored and operated computer systems to ensure optimal performance and reliability.
- Developed reports using advanced Excel functions for performance tracking and analysis.
- Monitored and operated computer systems, ensuring smooth and efficient functioning
- Troubleshot and resolved technical issues related to computer systems, minimizing downtime
- Collaborated with IT team to install new software applications and updates.
- Analyzed operational data to identify and recommend process improvements.
- Collaborated with IT team to install new software applications and updates as needed
- Developed performance tracking and analysis reports using advanced Excel functions.
Education
High school diploma -
Elgin High School
ElginSkills
- Hoyer lift operation
- Customer service
- Conflict resolution
- Active listening
- Emotional intelligence
- Time management
- Data entry
- Record keeping
- Compliance Management
- Sales Experience
- Technical Support
- Network Support
- Computer Hardware
- QuickBooks
- Warehouse experience
- Hoyer lift operation
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Caregiver
Inspired Grace
09.2025 - Current
Clerk/Receptionist
Copart, Inc
05.2025 - 08.2025
Call Center Representative
Hoffenmer
08.2024 - 04.2025
Gaming Operations Analyst
Light & Wonder
04.2023 - 06.2024
High school diploma -
Elgin High School