Jasmine Santos
Yorkville
Summary
Shipping operations leader with expertise in team mentoring and warehouse collaboration. Proven track record in enhancing operational efficiency through effective communication and precise document preparation. Achievements include significant improvements in customer service outcomes and streamlined processes.
Overview
6
6
years of professional experience
Work History
Lead Shipper Packer
LGSTX
Naperville
11.2020 - 04.2026
- Directed shipping operations, ensuring timely product dispatch to meet customer expectations.
- Trained and mentored new team members in shipping procedures, enhancing team readiness and compliance.
- Collaborated with warehouse staff to enhance loading and unloading processes.
- Prepared documents for international shipments, including bills of lading and customs forms.
- Managed shippers responsible for packaging products per customer specifications.
- Maintained records of outgoing shipments, tracking item descriptions and costs.
- Facilitated interdepartmental communication, streamlining processes and reducing delays.
- Managed office inventory and placed orders for necessary supplies.
Before- and After-School Counselor
YMCA
Plano
08.2025 - 11.2025
- Supervised daily activities, ensuring a safe and engaging environment for children in before- and after-school programs.
- Implemented safety protocols to maintain a secure environment for all participants.
- Developed engaging lesson plans that promoted social interaction and teamwork.
- Trained new staff on program policies and child engagement techniques.
- Collaborated with team members to develop innovative program offerings, enhancing participant engagement and overall satisfaction.
- Facilitated diverse activities such as arts, crafts, games, and outdoor play to promote creativity and physical activity among children.
- Assisted parents by providing program information and addressing concerns promptly.
- Contributed to individualized lesson plans tailored for each child's needs.
Assistant Teacher
Cadence Academy Preschool
Montgomery
02.2023 - 06.2023
- Supported lead teacher in daily lesson planning and classroom management.
- Facilitated educational activities that promoted cognitive development in children.
- Oversaw outdoor play to ensure safety and adherence to regulatory standards.
- Provided regular updates to parents on children's progress and classroom activities to foster strong home-school connections.
- Collaborated with staff to create inclusive programs for diverse learners.
- Maintained clean and organized classroom to foster positive learning environment.
- Ensured safe and orderly conditions throughout learning activities.
- Oversaw small group activities to promote collaborative learning.
Online Fulfillment Assistant
Walmart
Montgomery
07.2020 - 11.2020
- Utilized fulfillment software for precise order tracking and processing, supporting timely deliveries.
- Coordinated with team members to streamline order processing workflows, improving overall efficiency.
- Resolved customer inquiries regarding online orders and returns, ensuring satisfaction.
Education
High School Diploma -
Addison Trail High School
Addison, IL05-2020
Skills
- Shipping operations and customs compliance
- Document preparation and inventory management
- Team leadership and warehouse collaboration
- Order processing and inventory tracking
- Customer service and effective communication
- Time management skills
- Logistics coordination
- Loading and unloading tasks
- Certified forklift operator
Timeline
Before- and After-School Counselor
YMCA
08.2025 - 11.2025
Assistant Teacher
Cadence Academy Preschool
02.2023 - 06.2023
Lead Shipper Packer
LGSTX
11.2020 - 04.2026
Online Fulfillment Assistant
Walmart
07.2020 - 11.2020
High School Diploma -
Addison Trail High School