Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jasmine Roman

2440 N. 77th Ave,IL

Summary

Dedicated professional with a strong background in food safety and customer service, honed at Saint Mary Hospital. Proven ability to enhance food quality through meticulous sanitation practices and effective teamwork. Recognized for reliability and punctuality, consistently ensuring a welcoming environment while managing multiple tasks efficiently.

Overview

8
8
years of professional experience

Work History

Cafeteria Worker

Saint Mary Hospital
01.2020 - 03.2025
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Received and stored incoming supplies according to procedures.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Served food according to temperature, safety, and presentation guidelines.
  • Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
  • Handled special dietary requests from patients with care, ensuring their needs were met while adhering to established protocols.
  • Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
  • Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
  • Ensured clean and welcoming environment by diligently cleaning tables and counters after meal services.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Monitored cafeteria room inventory and replenished as necessary.

Cashier Team Lead

Chipotle
06.2017 - 03.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Panera Bread
12.2022 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

COVID-19 Tester

Covid Center
03.2020 - 12.2022
  • Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
  • Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
  • Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
  • Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
  • Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
  • Implemented quality control measures to maintain high standards in sample collection and storage throughout the entire process of COVID-19 testing.
  • Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
  • Addressed any patient concerns or inquiries regarding COVID-19 symptoms, referring them to appropriate healthcare professionals when necessary.
  • Protected individual confidentiality as prescribed by local, state, and federal mandates.
  • Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
  • Conducted contact tracing of staff and visitors in close contact with individuals testing positive for COVID-19 to check for possible symptoms and prepare for treatments.
  • Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.

Field Operations Team Member- Seasonal

Divvy
06.2022 - 10.2022
  • Conducted thorough inspections of bicycles to identify necessary repairs or adjustments accurately.
  • Delivered exceptional customer service by answering questions and offering expert advice on bike maintenance and repairs.
  • Solved complex mechanical problems with attention to detail and precision workmanship.
  • Managed inventory levels, ensuring that all parts and supplies were readily available for efficient job completion.
  • Identified opportunities for additional services during routine maintenance appointments, contributing to increased revenue.
  • Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.

Education

High School Diploma -

Elmwood Park High School
Elmwood Park, IL
06.2020

High School Diploma -

John Amico
Oak Forest, IL
07.2021

Skills

  • Dishwashing
  • Sanitation practices
  • Cooking
  • Cleaning and sanitizing
  • Supply replenishment
  • Food quality standards
  • Food storage procedures
  • Food presentation techniques
  • Reliability and punctuality
  • Portion control
  • Presentation skill
  • Allergy sensitivities

Accomplishments

  • Received continuous high marks for service, efficiency, and safety.
  • Helped cafeteria pass every inspection with top marks.

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Panera Bread
12.2022 - 02.2024

Field Operations Team Member- Seasonal

Divvy
06.2022 - 10.2022

COVID-19 Tester

Covid Center
03.2020 - 12.2022

Cafeteria Worker

Saint Mary Hospital
01.2020 - 03.2025

Cashier Team Lead

Chipotle
06.2017 - 03.2024

High School Diploma -

Elmwood Park High School

High School Diploma -

John Amico

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Jasmine Roman