Jasmine Pullen
Bloomington
Summary
Motivated and self-driven professional with over 10 years of customer service experience. Proficient in administrative tasks including copying, filing, and managing multiple phone lines. Excellent organizational skills and a quick grasp of new information. Consistently maintains high-performance standards, delivering quality output with minimal supervision. Thrives under pressure and adept at handling multiple projects simultaneously.
Overview
12
12
years of professional experience
Work History
Clerk
ABF Freight
01.2023 - Current
- Handle 90+ calls daily, with duties including retrieving customer data, presenting relevant product information
- Recognized as the 'Top Performer of the Quarter' for three consecutive quarters based on metrics such as customer feedback, call resolution, and overall productivity
- Call and appointed delivery appointments that would benefit both customer and company
- Demonstrated strong attention to detail and precision in all aspects of the clerical process
- Consistently met deadlines and exceeded client expectations
Home Care Assistant
Synergy
01.2023 - 01.2024
- Provide personal care and companionship to elderly clients
- Talk with and engage clients by using games or other activities
- Assist clients with feeding needs, including meal preparation
- Assist with medications
- Complete light household duties
- Encourage clients
Machine Operator
Bridgestone
01.2021 - 01.2023
- Operate and monitor equipment
- Manually transported warehouse materials weighing up to 90 pounds
- Experienced in using a variety of measuring devices such as calipers, micrometers, and gauges
- Ability to read and interpret technical drawings to ensure precise operation of machines
- Gained knowledge of different type of machinery and their abilities
City Carrier
United States Postal Service
01.2013 - 01.2021
- Collect mail from street letter boxes and accept outgoing mail from customers
- Deliver mail and packages in timely manner
- Skilled in sorting and delivering mail, meeting deadlines, and providing excellent customer services
- Handling up to 75 pounds
Education
High School Diploma -
Proviso West
Hillside, ILSkills
- Records retrieval
- Research
- Database entry
- Bookkeeping
- Telephone etiquette
- Filing systems
- Mail sorting
- Cash handling
- Handling payments
Timeline
Clerk
ABF Freight
01.2023 - Current
Home Care Assistant
Synergy
01.2023 - 01.2024
Machine Operator
Bridgestone
01.2021 - 01.2023
City Carrier
United States Postal Service
01.2013 - 01.2021
High School Diploma -
Proviso West
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