Jasmine Paredes

• Processed incoming returns according to company guidelines and procedures.
• Inspected returned items for damage and compliance with return policies.
• Coordinated with warehouse team to ensure timely restocking of returned products.
• Managed inventory records for returned items in tracking systems.
• Trained new associates on return processing procedures and best practices.
• Maintained a clean and organized workspace in the returns area consistently.
• Assisted in developing improved return handling processes for efficiency enhancement.
• Monitored stock levels of commonly returned items and placed orders as necessary.
• Maintained accurate records of all transactions for audit purposes.
• Provided feedback to management regarding any problems encountered during the returns process.

• determining whether items can be restocked, repaired, or liquidated/disposed

• Use of scanning and computer systems to determine the next step for the product.

• system and data entry using scanners or warehouse management systems to update inventory records ensuring return stock is properly accounted for.

• Work experience in several departments, including distribution center, packing and assembly, retail, bagging, picking, and return department.

• Supervised overnight staff to ensure efficient operations and service quality.
• Managed inventory levels and conducted stock audits for accurate supply control.
• Trained new employees on food safety and customer service protocols.
• Resolved customer complaints and maintained high satisfaction standards.
• Assisted in resolving customer complaints promptly and professionally.
• Monitored employee performance to ensure compliance with company policies and procedures.
• Motivated team members by recognizing achievements, providing constructive criticism, and setting achievable goals.
• Conducted regular inspections of work areas for cleanliness, safety hazards, and adherence to standards.
• Maintained detailed records of daily activities and reported any issues or concerns to management.
• Managed inventory levels to ensure adequate supplies were available throughout the shift.
• Analyzed data from previous shifts to identify potential problems or areas needing improvement.
• Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

• Assisted in developing marketing campaigns for diverse client projects.
• Coordinated social media content and scheduling across multiple platforms.
• Conducted market research to identify trends and target audiences effectively.

• Maintained clean and well-organized environment for client happiness and safety.
• Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
• Completed scheduled patient check-ins and progress reports for clients.
• Cooked appetizing and satisfying meals and snacks.
• Assisted patients with bathing, dressing, daily hygiene care and grooming.
• Supervised medication administration, personal hygiene and other activities of daily living.

• Maintained clean and well-organized environment for client happiness and safety.
• Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
• Made beds, swept floors and sanitized surfaces to support activities of daily living.
• Completed scheduled patient check-ins and progress reports for clients.
• Assisted patients with daily personal hygiene.
• Assisted patients with bathing, dressing, daily hygiene care and grooming.
• Helped clients with personal needs from exercise to bathing and personal grooming.

• Maintained clean and well-organized environment for client happiness and safety.
• Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
• Made beds, swept floors and sanitized surfaces to support activities of daily living.
• Assisted patients with daily personal hygiene.
• Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
• Assisted patients with bathing, dressing, daily hygiene care and grooming.
• Developed strong and trusting rapport with patients to facilitate smooth, quality care.
• Cooked appetizing and satisfying meals and snacks.
• Helped clients with personal needs from exercise to bathing and personal grooming.
• Engaged with patients and families to provide emotional support and daily living instruction.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Made outbound calls to obtain account information.
• Answered inbound calls, chats and emails to facilitate customer service.
• Used proven techniques to de-escalate angry customers during telephone interactions.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Informed customers about billing procedures, processed payments and provided payment option setup assistance.
• Improved customer service wait times to mitigate complaints.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Developed strong customer relationships to encourage repeat business.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Set up and activated customer accounts.
• Consulted with customers to resolve service and billing issues.
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Escalated customer concerns, issues and requirements to supervisors for immediate rectification.