Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JASMINE CORRAL

Lansing

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

14
14
years of professional experience

Work History

Server

Carrabba's Restaurant
09.2018 - Current
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality..
  • Increased sales significantly by upselling higher-end products to customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Assistant Manager

SUBWAY®Restaurants
03.2011 - 01.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Generated repeat business through exceptional customer service.

Receptionist

Salon On Ridge
03.2015 - 08.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Scheduled office meetings and client appointments for staff teams.

Education

Associate of Arts - Criminal Justice

South Suburban College of Cook County
South Holland, IL
12-2016

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Sales expertise
  • Sales techniques
  • Relationship management
  • Task prioritization

Languages

Spanish
Native or Bilingual

Timeline

Server

Carrabba's Restaurant
09.2018 - Current

Receptionist

Salon On Ridge
03.2015 - 08.2015

Assistant Manager

SUBWAY®Restaurants
03.2011 - 01.2019

Associate of Arts - Criminal Justice

South Suburban College of Cook County
JASMINE CORRAL