JASMINE COFFEY
AURORA
Summary
Dynamic Catering Captain with extensive experience at Compass Group, excelling in event planning and staff leadership. Proven track record in enhancing guest experiences through meticulous food presentation and adherence to sanitation standards. Skilled in training teams and optimizing inventory management, ensuring seamless service delivery and operational excellence.
A dedicated catering professional with strong track record of delivering high-quality service and managing successful events. Known for reliability and adaptability in dynamic environments. Focused on team collaboration and achieving results, with expertise in event coordination and customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Catering Captain
Compass Group, Restaurant Associates
01.2022 - Current
- Supervised event setup and breakdown, ensuring seamless service delivery and guest satisfaction.
- Coordinated with culinary team to execute menu planning and food presentation for diverse events.
- Trained new staff on operational procedures, fostering a collaborative and efficient work environment.
- Managed inventory levels, ordering supplies to maintain stock for high-demand catering services.
- Oversaw service staff during events, providing guidance to enhance customer experience and efficiency.
- Implemented quality control measures, ensuring adherence to safety standards and food regulations.
- Evaluated event execution, identifying areas for improvement in service delivery and operational processes.
Patient Transporter
Compass Group, Touchpoint
08.2020 - 01.2022
- Transported patients safely and efficiently within healthcare facilities, ensuring comfort and care throughout the process.
- Coordinated with nursing staff to prioritize patient transfers, optimizing workflow and minimizing wait times.
- Assisted in maintaining equipment and transport vehicles, upholding safety standards and operational readiness.
- Monitored patient conditions during transportation, promptly reporting any changes to healthcare professionals for immediate attention.
- Trained new staff on transport protocols and safety measures, fostering a culture of compliance and care within the team.
Catering Captain, Data Entry Clerk
Compass Group, Eurest Dining Services
07.2012 - 08.2020
- Supervised event setups, ensuring adherence to client specifications and service standards.
- Coordinated with kitchen staff to streamline meal preparation and delivery processes.
- Trained and mentored junior team members on catering protocols and customer service excellence.
- Developed and implemented strategies for enhancing guest experiences during high-volume events.
- Managed inventory control, optimizing supply usage to reduce waste and costs effectively.
- Conducted post-event evaluations, gathering feedback to refine future service offerings and operations.
Education
No Degree - CNA & PBT Certificate
Waubonsee Community College
Sugar Grove, IL08-2021
High School Diploma -
West Aurora High School
Aurora06-1998
Skills
- Sanitation standards
- Food presentation
- Staff management
- Menu development
- Event planning proficiency
- Food safety
- Staff leadership
- Table setting
Affiliations
- Holy Angels Church
Certification
BASSET CERTIFIED
Food Handlers license
Timeline
Catering Captain
Compass Group, Restaurant Associates
01.2022 - Current
Patient Transporter
Compass Group, Touchpoint
08.2020 - 01.2022
Catering Captain, Data Entry Clerk
Compass Group, Eurest Dining Services
07.2012 - 08.2020
No Degree - CNA & PBT Certificate
Waubonsee Community College
High School Diploma -
West Aurora High School
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