Summary
Work History
Education
Skills
Timeline
Generic

Jasmine Brooks

Chicago

Summary

Dynamic professional with extensive experience in customer service and cash management, notably at Chase Bank. Proven track record in enhancing operational efficiency and training staff, while demonstrating strong problem-solving abilities and attention to detail. Committed to delivering exceptional service and maintaining financial accuracy in high-pressure environments.

Work History

Cashier

Popeyes Chicken
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Maintained cleanliness and organization of the front counter and dining area.
  • Assisted customers with menu selections and provided exceptional service.
  • Handled cash, credit, and mobile payments while ensuring financial accuracy.

Security Officer

Page Inc
9453 S Ashland Ave
11.2024 - 2026
  • Monitored premises to ensure safety and security for employees and visitors.
  • Conducted regular patrols to identify potential hazards and security breaches.
  • Responded promptly to incidents, providing assistance and support as needed.
  • Documented daily activities and incidents in detailed reports for management review.

Cashier Manager

White Castle
6901 S. Western
09.2015 - 2025
  • Supervised daily cash operations, ensuring accuracy in transactions and adherence to company policies.
  • Trained new staff on register procedures and customer service best practices.
  • Implemented inventory management techniques to reduce waste and improve stock levels.
  • Monitored employee performance, providing feedback to enhance team efficiency and service quality.

Bank Teller

Chase Bank
18701 S Halsted
05.2024 - 2024
  • Processed customer transactions accurately and efficiently, ensuring a positive banking experience.
  • Assisted customers with inquiries, providing clear information on products and services.
  • Balanced cash drawer daily, maintaining accuracy in financial reporting and compliance.
  • Collaborated with team members to streamline operational procedures, enhancing service delivery.

Education

GED -

South Shore Highschool
7627 S Constance Ave

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • POS systems
  • Staff training
  • Refund handling
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Inventory management
  • Currency counting
  • Inventory control
  • Order packaging
  • Decision making aptitude
  • Sales expertise
  • Daily reporting
  • Retail merchandising
  • Product recommendations
  • Drawer balancing
  • Returns processing
  • Point of sale operation
  • Purchase assistance
  • Point-of-sale system operation
  • Order verification
  • Reports and documents
  • Point of sale proficiency
  • Records maintenance
  • Fraud prevention awareness
  • Loss prevention
  • Identification checks
  • Loyalty program promotion
  • Staff mentoring
  • Proficient in software
  • Payment posting
  • Regulatory compliance
  • Report preparation
  • Training and onboarding
  • Inventory restocking
  • Empathy and patience
  • Clear communication
  • Organizational growth
  • Multitasking and organization
  • Honest and dependable
  • Problem-solving
  • Transaction handling
  • Dependability and reliability
  • Receipt handling
  • Credit and cash transactions
  • Ordering and stocking
  • Basic math
  • Credit card processing

Timeline

Security Officer

Page Inc
11.2024 - 2026

Bank Teller

Chase Bank
05.2024 - 2024

Cashier Manager

White Castle
09.2015 - 2025

Cashier

Popeyes Chicken

GED -

South Shore Highschool

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Jasmine Brooks