Transportation and customer service professional with proven expertise in report writing and safety compliance. Demonstrated ability to communicate effectively and ensure passenger safety and satisfaction. Committed to enhancing operational efficiency in dynamic transit environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bus Operator
Chicago Transit Authority, CTA
Chicago
11.2024 - Current
Operated buses safely across designated routes in Chicago's transit system.
Ensured passenger safety by adhering to traffic regulations and procedures.
Assisted passengers with disabilities during boarding and alighting.
Monitored passenger behavior to maintain a respectful travel environment.
Communicated effectively with dispatch about route changes or delays.
Provided information on routes, schedules, and fares to passengers.
Completed pre-trip inspections for vehicle readiness and safety compliance.
Answered customer inquiries regarding transit services, schedules, directions, and transfers.
Lockbox Clerk
JPMorgan Chase
Chicago
08.2023 - 11.2024
Verified payment amounts against remittance documents to ensure accuracy.
Maintained organized records of processed transactions and client information.
Reviewed invoices and credit memos for accuracy before processing payment requests through lockbox system.
Classified and summarized financial data for accurate entry in financial records.
Pharmacy Technician
Pharmscript
Burr Ridge
11.2021 - 12.2022
Assisted pharmacists in preparing medications for patient distribution.
Filled prescriptions accurately following pharmacy guidelines and regulations.
Ensured cleanliness and organization of the pharmacy workspace at all times.
Collaborated with healthcare providers to clarify prescription orders as needed.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Managed filing of prescriptions, both electronically and manually.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Food Service Worker
Lurie Children's Hospital
Chicago
01.2019 - 09.2021
Served meals to patients while adhering to safety and hygiene standards.
Received food orders from individuals and explained offerings.
Prepared beverages such as coffee, tea, soda.
trauma stock clerk
University of Chicago Medical Center
Chicago
05.2018 - 12.2018
Assisted in inventory management utilizing handheld scanning devices.
Conducted regular inventory counts to verify stock accuracy.
Identified discrepancies between physical inventories and computer records, ensuring inventory accuracy.
Labeled containers with item numbers or codes, facilitating quick identification.
Ensured safety and cleanliness standards were upheld in stock areas.
Organized stock items by designating specific locations, enhancing retrieval efficiency.