Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Jasmine Barrick

Aurora

Summary

Positive and upbeat professional with more than 10 years of hospitality experience, focusing on strong relationship management and effective communication. Recognized as a dedicated team player with a solid work ethic and a neutral problem-solving style. Committed to continuous learning and professional development.

Overview

8
8
years of professional experience

Work History

Guest Service Representative, Shift Lead

Thorntons Gas Station
Aurora
11.2022 - Current
  • Delivered exceptional service to every customer through greeting every guest, active engagement, effective listening and well-developed interpersonal skills.
  • Handled and Resolved customer disputes in a professional manner, efficiently, while maintaining positive relationships.
  • Tracked inventory levels of supplies needed for Store operations.
  • Performed daily Shift Lead and cashiering duties, including entering and filing paperwork into the system, along with scanning and sending all invoices, daily sales, and safe drops to corporate, as well as balancing the safe and each register at the beginning and end of each shift.
  • Performed daily tasks of walking with vendors, checking in deliveries, stocking the cooler, freezer, and every item on the floor.
  • Promoted loyalty programs to encourage repeat business.
  • Maintained the cleanliness of the entire store, both inside and outside areas, throughout the shift.
  • Provided guidance and training to new team members on how to perform tasks correctly.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Monitored security cameras to ensure safety of customers and staff.

Private at Home Patient Care

Glenn Perkins
Orlando
05.2019 - 09.2022
  • Provided companionship to an elderly client by engaging in conversation, accompanying, ambulating them on/with errands and outings, including transporting them to doctors appointments, grocery stores, and other necessary destinations.
  • Provided emotional support and comfort to client who was dealing with depression, and anxiety.
  • Helped client maintain a healthy lifestyle through developing a care plan with exercise programs tailored to their needs and preferences.
  • Provided mental stimulation through games, puzzles and other activities designed for cognitive development.
  • Organized medication reminders for client taking multiple prescriptions throughout the day.
  • Performed housekeeping duties such as mopping, sanitizing, , laundry, changing bed linens, discarding garbage etc.
  • Conducted regular safety assessments of home in order to identify any potential hazards.
  • Helped take care of clients dogs with feeding, walking, grooming, bathing, and nurturing them.
  • Performed outside maintenance including gardening, weeding, cutting lawn, trimming trees, and up keeping tidiness of front and back yard.
  • Researched medical information online when needed in order to provide additional insight into client's condition.
  • Ensured proper nutrition by preparing meals according to dietary guidelines set forth by doctors or nutritionists.
  • Maintained daily living standards by assisting with personal hygiene needs.
  • Collaborated with a nurse, and family members, and Reported any concerns to the nurse that was on call.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.

Server, Hostess

Toojays Deli Bakery Restaurant
Orlando
01.2017 - 05.2020
  • Provided excellent customer service while ensuring each guest was served courteously, quickly, efficiently, guaranteeing guest satisfaction.
  • Accurately recorded orders on cash register and point-of-sale system, while Maintaining records of transactions made during shift as required by law or company policy.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Prepared drinks according to standard recipes.
  • Stayed informed about daily specials, new menu items, promotions.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked food before serving it to customers.

Education

High School Diploma -

Aloma High School
Winter Park, FL
06-2010

Skills

  • Interpersonal skills
  • Customer service
  • Point of sale
  • Effective communication
  • Detail-oriented
  • Training and mentoring
  • Conflict resolution
  • Team leadership
  • Safety monitoring
  • Inventory management
  • Time management
  • Cash handling experience

Languages

Spanish
Limited

Accomplishments

  • Elected employee of the month

Timeline

Guest Service Representative, Shift Lead

Thorntons Gas Station
11.2022 - Current

Private at Home Patient Care

Glenn Perkins
05.2019 - 09.2022

Server, Hostess

Toojays Deli Bakery Restaurant
01.2017 - 05.2020

High School Diploma -

Aloma High School

Similar Profiles

CREATE PROFILE
Jasmine Barrick